Mitigation & Restoration Technician — On‑Call

ServiceMaster Restore of Hamilton; Hamilton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Job summary

ServiceMaster Restore of Hamilton is seeking a Mitigation/Restoration Technician to manage and perform cleaning services at residential and commercial client sites, reporting to the Production Manager.

The role requires meeting client specifications, coordinating work orders, maintaining equipment, and participating in safety policies with on-call rotations and potential after-hours work.

Qualifications

• High School Diploma required.
• Minimum four years of cleaning/restoration experience.
• Two years in a supervisory role preferred.
• IICRC certifications are an asset.
• Must have a valid Class G Ontario driver’s license.

Responsibilities

• Complete jobs to customer specifications and satisfaction.
• Manage work assignments and record materials/equipment used.
• Inspect completed work to meet ServiceMaster standards.
• Facilitate customer inspection and sign-off and process payment.
• Handle re-service requests promptly and courteously.
• Help train new crew helpers/technicians in ServiceMaster standards.
• Maintain equipment and vehicles in proper working order.
• Follow company safety policies and workplace policies.

Skills

Customer service

Time management

Adaptability

Team player

Communication skills

Detail oriented

Education

High School Diploma

IICRC Certification (asset)

Tools

Vacuum cleaners

Dust-aids

Portable cleaning equipment

Tools

Job description

ServiceMaster Restore of Hamilton is seeking a Mitigation/Restoration Technician to manage and perform cleaning services at residential and commercial client sites, reporting to the Production Manager.

The role requires meeting client specifications, coordinating work orders, maintaining equipment, and participating in safety policies with on-call rotations and potential after-hours work.