Mining Technology & Change Consultant

Caterpillar; Edmonton; On-site; CAD 96,000 - 120,000; Full time

Benefits offered by this job

Competitive Base Salary

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan

Job summary

Caterpillar is seeking a Mining Technology & Change Consultant for the MineStar product family to lead technology implementations at customer mine sites, uniting people, processes, and technology to transform mining operations. You will own the project from planning through deployment, collaborating with customers, dealers, and internal teams across North America.

You will need a strong mining operations background, consultative approach, and the ability to drive change across organizational

Qualifications

• Customer focus with mining site experience translating needs into practical solutions.
• Strong technology aptitude with ability to understand complex mining tech solutions.
• Act as trusted advisor guiding customers through technology implementation and change management.
• Clear, cross‑level communication across the organization.

Responsibilities

• Lead MineStar technology implementations at customer mine sites, coordinating activities from planning through deployment.
• Serve as the key point of coordination for customers, dealers, and internal teams throughout the project.
• Partner with mining customers as a trusted consultant, understanding their operation, challenges, and site-specific needs.
• Lead change across people, processes, and technology to support successful adoption of MineStar solutions.
• Manage project scope, schedules, deliverables, risks, and overall implementation success.
• Understand MineStar solutions and the steps required to configure and implement systems based on commercial requirements and customer needs.
• Support customers and dealers with documentation, training, and functional specifications.
• Gain exposure to the full project lifecycle, including commercial activities such as quoting and invoicing.
• Identify opportunities to continuously improve how MineStar technologies are implemented across customer sites.

Skills

Customer Focus

Technical Excellence

Consulting

Effective Communications

Problem Solving

Relationship Management

Job description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Mining Technology & Change Consultant for the MineStar product family, you will lead technology implementations at customer mine sites, bringing together people, processes, and technology to help transform mining operations.

You will own the implementation from planning through successful deployment, working directly with mining customers, dealers, and cross‑functional teams. You will need to understand the language of mining, build trust with customers, and help sites navigate the operational changes that come with adopting new technology.

What You Will Do

• Lead MineStar technology implementations at customer mine sites, coordinating activities from planning through deployment.


• Serve as the key point of coordination for customers, dealers, and internal teams throughout the project.


• Partner with mining customers as a trusted consultant, understanding their operation, challenges, and site‑specific needs.


• Lead change across people, processes, and technology to support successful adoption of MineStar solutions.


• Manage project scope, schedules, deliverables, risks, and overall implementation success.


• Understand MineStar solutions and the steps required to configure and implement systems based on commercial requirements and customer needs.


• Support customers and dealers with documentation, training, and functional specifications.


• Gain exposure to the full project lifecycle, including commercial activities such as quoting and invoicing.


• Identify opportunities to continuously improve how MineStar technologies are implemented across customer sites.

What Makes This Role Exciting

You will work with cutting‑edge MineStar technology and see firsthand how technology can change the way a mine operates. You will travel to different mine sites across North America, work directly with customers, and help turn technology into real operational change.

The Challenge and the Reward

You will have significant ownership of the project and its success. Mine sites are complex environments, and implementing new technology requires strong leadership, adaptability, and the ability to bring people along through change. The challenge is owning the outcome. The reward is seeing the technology successfully adopted and making a real difference at the mine site.

What skills you will have:

Customer Focus: Experience working at mine sites or within mining operations, with a strong understanding of operational environments and customer needs. Ability to understand customer challenges and translate them into practical solutions.

Technical Excellence: Strong aptitude for technology and the ability to quickly understand complex technical solutions. Experience working with mining technology, operational technology, fleet management, autonomy, or related systems is highly valued. Strong project management skills, including planning, coordination, risk management, stakeholder management, and ownership of project outcomes.

Consulting: Ability to act as a trusted advisor to mining customers and guide them through technology implementation and operational change. Strong understanding of mining operations and the ability to connect technology solutions to real‑world mine‑site needs. Comfortable challenging existing processes and helping customers adopt new ways of working.

Effective Communications: Strong communication skills with the ability to communicate effectively across all levels of the organization.

Problem Solving: Strong problem‑solving skills with the ability to work through technical, operational, and project challenges. Ability to adapt quickly in dynamic mine‑site environments and make sound decisions to keep implementations moving forward.

Relationship Management: Demonstrated ability to build trusted relationships with customers, dealers, and cross‑functional teams. Ability to influence and lead through change, even when working with teams you do not directly manage. Strong collaboration skills with a customer‑focused and solutions‑oriented approach.

Additional Information:

This position requires the candidate to work full‑time onsite at our Edmonton, Alberta office.

Domestic relocation is available.

The position requires 25 – 50 % travel.

Sponsorship is not available.

Learn more about the products you will have the opportunity to work with at Cat® MineStar™ Solutions | Cat | Caterpillar.

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary


• Annual incentive bonus plan*


• Medical, dental, and vision coverage


• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)


• Defined Contribution Pension Plan


• Employee Share Purchase Plan


• Short and long‑term disability coverage


• Life Insurance


• Employee Assistance Programs

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Canada. which can be found through our employment website at www.caterpillar.com/careers.

Summary Pay Range:

$96,260 - $120,320

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job‑related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Additional Information:

• We are hiring to fill a new position.


• This position requires working onsite five days a week.


• Relocation is available for this position.


• Visa Sponsorship is not available for this position.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.