Midnight Brokerage Agent

Expeditors

Richmond

On-site

CAD 48,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance

RRSP Retirement Savings Plan

Employee Stock Purchase Plan

Training and Personnel Development Program

Job summary

A global logistics company located in Richmond, BC is looking for a Customs Brokerage representative to ensure timely shipment clearances and excellent customer service. The role involves sorting emails, data entry, and managing shipment documents while adhering to company standards. Ideal candidates will possess strong communication skills, a team-oriented attitude, and a willingness to learn. This full-time midnight shift position offers a competitive salary ranging from $48,000 to $55,000 depending on experience.

Qualifications

Enthusiastic about customer service and logistics operations.
Eager to develop industry skills and contribute positively to the team.
Maintain integrity and a professional demeanor at all times.

Responsibilities

Sort emails and log entries for timely shipment clearance.
Provide exceptional customer service within Customs Brokerage.
Ensure accurate data entry into operating systems.
Review and submit documents to customs.

Skills

Excellent verbal and written communication

Experience with word processing and spreadsheets

Willingness to learn

Positive attitude

Teamwork

Integrity

Professional appearance

Curiosity to learn and grow

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

15,000 trained professionals
250+ locations worldwide
Globally unified systems

Job Description

Ensure the proper and timely sorting of emails, logging of entries, and clearance of shipments. (Specificity to Truck clearances) Providing an exceptional customer service within the Customs Brokerage department.

Major Responsibilities:

Deliver Exceptional customer service
Ensure accurate and timely data entry into our operating system
Receive shipment notifications
Surrender docs and payment to obtain freight release
Review documents and prioritize
Submit docs to customs
Ensure customer profiles are updated and current for assigned accounts
Support operations where needed
Meets company standards of 52 hours training per year
LVS Clearances & Management

Qualifications

Qualifications, Experience and Education Requirements

Excellent verbal and written communication
Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
Willingness to learn and develop the industry skills
Sense of urgency
Have a positive attitude and an innate desire to help people
Desire to work in a team environment
Work with integrity
Maintain a professional Appearance
Have Confidence even in the face of intense challenges
Be curious to learn and grow
Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
Be resolute and results oriented- get the job done!

Additional Information

Expeditors offers excellent benefits: