Microsoft 365 & Endpoint Specialist

MTU Maintenance Canada; Delta; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Generous relocation package available

Great benefits from your first day (no

100% match company pension

Extended Medical and Dental Programs

Disability Insurance

Employee and Family Assistance Program

Life Insurance

Vision Care and Rx Safety Vision

Free On-site Parking

Job summary

MTU Maintenance Canada is the North American member of the MTU Maintenance network, delivering Microsoft 365 and Endpoint Manager services across the organization. The role focuses on cloud workplace administration, endpoint management, security and compliance, automation, and user support.

You will administer, monitor, and continuously improve the Microsoft 365 environment, while coordinating with external providers and internal customers to ensure reliable operations and secure, compliant

Qualifications

• In-depth knowledge of Microsoft 365 administration and operations.
• In-depth knowledge of Microsoft 365 security and compliance concepts and administration.
• In-depth knowledge of Microsoft Endpoint Manager and Microsoft Intune.
• In-depth knowledge of Windows operating systems and endpoint lifecycle management.
• Strong scripting capability, preferably with Microsoft Intune, PowerShell, and related automation tools.
• Experience in test management, scripting, software packaging, and deployment activities.
• Project management experience integrating complex information systems into a heterogeneous IT infrastructure.
• Completed training or certifications in the relevant field of work or product environment.
• Several years of professional experience in a comparable Microsoft 365, endpoint, infrastructure, or workplace IT role.
• Good English communication skills, both written and spoken.

Responsibilities

• Administer and manage the Microsoft 365 environment, including day-to-day operations, service health, support activities, and continuous improvement.
• Implement, monitor, and support Microsoft 365 security and compliance policies, including Security & Compliance Center activities.
• Administer, maintain, operate, and manage clients and services through Microsoft Endpoint Manager.
• Script, package, deploy, and maintain software using Microsoft Intune, PowerShell, and related tools.
• Assist users with technical issues and resolve disruptions within the Microsoft 365 and endpoint environment.
• Coordinate configuration and service changes, ensuring impacts, dependencies, and stakeholder needs are considered.
• Coordinate with external service providers on operational topics, incident handling, and service improvements.
• Provide technical support to application managers and internal customers on Microsoft 365, endpoint, and infrastructure-related matters.
• Participate in the further development of the IT system landscape for new infrastructure projects.
• Support test management, scripting, and validation activities for changes, integrations, and deployments.
• Take on special tasks and contribute to cross-functional IT initiatives as required.

Skills

Microsoft 365 administration

Microsoft Endpoint Manager

PowerShell scripting

Windows operating systems

Security & compliance

Test management

Project management

English communication

Cloud workplace administration

Education

Certifications in Microsoft 365 / Endpoint

Tools

Microsoft Intune

PowerShell

Automation tools

Job description

MTU Maintenance Canada is the North American member of the MTU Maintenance network of companies, the largest independent provider of commercial engine maintenance services worldwide. Quality, efficiency and innovation are our strengths. You, too, can become part of our dedicated team.

Salary:

MTU Maintenance Canada Ltd. Microsoft 365 & Endpoint Specialist

• Location Delta
• Starter area IT
• Target group Professionals
• Contract type Full-Time
• Job ID 1500

Scope

The Microsoft 365 & Endpoint Specialist administers, supports, and continuously improves the organization’s Microsoft 365 and Microsoft Endpoint Manager environments. The role combines cloud workplace administration, endpoint management, security and compliance support, automation, service provider coordination, and technical support for users and application managers.

Duties & Responsibilities

• Administer and manage the Microsoft 365 environment, including day-to-day operations, service health, support activities, and continuous improvement.
• Implement, monitor, and support Microsoft 365 security and compliance policies, including administration activities related to the Security and Compliance Center.
• Administer, maintain, operate, and manage clients and services through Microsoft Endpoint Manager.
• Script, package, deploy, and maintain software using Microsoft Intune, PowerShell, and related tools.
• Assist users with technical issues and resolve disruptions within the Microsoft 365 and endpoint environment.
• Integrate Microsoft 365 and endpoint services with other IT systems and participate in the integration of systems into the existing IT infrastructure.
• Automate routine administrative tasks using scripts and appropriate tooling to improve reliability, efficiency, and repeatability.
• Coordinate and align with external service providers on operational topics, incident handling, configuration changes, and service improvements.
• Coordinate configuration and service changes, ensuring technical impacts, dependencies, and stakeholder needs are considered.
• Provide technical support to application managers and internal customers on Microsoft 365, endpoint, and infrastructure-related matters.
• Participate in the further development of the IT system landscape based on requirements from new infrastructure projects.
• Support test management, scripting, and validation activities for changes, integrations, and deployments.
• Take on special tasks and contribute to cross-functional IT initiatives as required.

Qualifications

• In-depth knowledge of Microsoft 365 administration and operations.
• In-depth knowledge of Microsoft 365 security and compliance concepts and administration.
• In-depth knowledge of Microsoft Endpoint Manager and Microsoft Intune.
• In-depth knowledge of Windows operating systems and endpoint lifecycle management.
• Strong scripting capability, preferably with Microsoft Intune, PowerShell, and related automation tools.
• Professional experience in test management, scripting, software packaging, and deployment activities.
• Project management experience integrating complex information systems into a heterogeneous IT infrastructure.
• Completed training or certifications in the relevant field of work or product environment.
• Several years of professional experience in a comparable Microsoft 365, endpoint, infrastructure, or workplace IT role.
• Good English communication skills, both written and spoken.

Professional Skills & Personal Attributes

• Confident and professional demeanor when dealing with internal customers by phone, in person, and through digital channels.
• Strong analytical skills and the ability to assess issues, identify root causes, and recommend practical solutions.
• Initiative, creativity, sense of responsibility, and team spirit.
• Ability to develop sustainable solutions that balance technical quality, user experience, and operational reliability.
• Commitment, resilience, and ownership when managing operational issues, project activities, and changing priorities.
• Strong communication skills and teamwork across IT, application management, business departments, and external service providers.

Scope of the Role

Focus Area

Expected Contribution

Microsoft 365

Administration, security and compliance support, user assistance, service integration, and automation.

Endpoint Management

Microsoft Endpoint Manager operations, client administration, Intune packaging, deployment, and Windows endpoint support.

Service Coordination

Alignment with external service providers, configuration changes, incident support, and continuous service improvement.

Infrastructure Projects

Participation in system integrations and development of the IT landscape for new infrastructure requirements.

Perks

• Generous relocation package available to eligible candidates
• We offer great benefits from your first day (no waiting period)
• 100% match company pension
• Extended Medical and Dental Programs
• Disability Insurance
• Employee and Family Assistance Program
• Life Insurance
• Vision Care and Rx Safety Vision Program
• Free On-site Parking

MTU supports diversity in the workplace, and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.

This position may require access to export-controlled goods and technology. As a condition of employment, candidates must be able to comply with all applicable export control laws, including the Canadian Controlled Goods Program. Candidates may be required to provide relevant information and documentation for the purpose of confirming their ability to access and handle export-controlled goods and technology.

MTU Maintenance Canada does not use Artificial Intelligence (AI) to review and/or screen candidates.