Microsoft 365 Business Analyst

Gravity Union; Edmonton; On-site; CAD 65,000 - 85,000; Full time

Job summary

Gravity Union is seeking a Microsoft 365 Business Analyst to join our team in Edmonton. This role focuses on supporting clients through their digital transformation journeys by leveraging Microsoft 365 solutions. We value curiosity, continuous learning, and effective collaboration, and are committed to creating a supportive work environment.

Benefits

Competitive health and dental benefits

Pet-friendly workplace

Knowledge-sharing and learning opportunities

Qualifications

• 1-5+ years working on SharePoint and ECM projects.
• Experience with Power Platform, including PowerApps and Power BI.
• MS-700: Teams Administrator Associate certificate.

Responsibilities

• Advising clients on best practices and optimal solutions.
• Managing projects using established project management methodologies.
• Implementing a full rollout cycle for SharePoint and Records Management solutions.

Skills

Empathy

Project Management

Change Management

Communication

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Microsoft Power Platform

Microsoft SharePoint

Job description

Gravity Union is excited to be on the lookout for our newest Microsoft 365 Business Analyst. We’re looking for someone who is curious and capable to join our team and help shape the future of workplace collaboration. This is a full-time (40 hours / week), permanent position based primarily onsite at our downtown Vancouver office. The expected salary is $65,000-$85,000, with flexibility based on experience and skillset.

About the opportunity

A Gravity Union Microsoft 365 SharePoint Analyst works closely with clients in collecting requirements, designing, configuring, and sustaining Microsoft 365 SharePoint and Records Management solutions.

If you're an excellent listener that loves continuous learning, complex challenges, and enjoys helping others make the most out of their technical investments in their organization, then this role is for you! This is very much a people-centered role focused on helping clients through their digital transformation journey in a collaborative environment.

Please note that this role is expected to work on a number of client projects, and that it is expected you can successfully manage competing priorities and deadlines.

Why Gravity Union?

• Gravity Union has been certified as a Great Place to Work for three consecutive years
• We prioritize knowledge-sharing and learning opportunities
• Competitive health, dental, and wellness benefits
• Pet-friendly
• Working with a collaborative, supportive, and knowledgeable team who genuinely love what we do

Your day-to-day includes :

• Leveraging empathy, change management, and your technical expertise to advise clients on best practices and optimal solutions along their digital transformation journey
• Effectively setting and maintaining client expectations based on project requirements and our statement of work
• Working on SharePoint / Teams collaboration portal, employee portal, Power Platform, and applied records management projects
• Providing the following services to clients, including the successful implementation of a full rollout cycle through steps such as current rate assessment, requirements gathering, content audit, card sorting, mind map creation, iterative prototype building and testing of new solutions, content migration, go-live and post go-live support, and training sessions
• Other tasks may include : upfront planning of program of work, providing sessions in Microsoft 365 best practices, supporting the creation of project governance models, and relevant workshops
• Managing projects using established project management methodologies, ensuring timely delivery and alignment with business objectives
• Staying up to date with relevant technologies and procedures and proactively sharing your findings with team members
• Working towards your relevant Microsoft certification(s)
• Working on internal initiatives as required
• Sharing your lessons learnt with other team members

Are you the one?

• 1-5+ years working on SharePoint and ECM projects, preferably in a consulting environment but in-house experience is acceptable
• Experience with Power Platform (PowerApps, Power BI, and Power Automate)
• Experience in applied records management, project experience in Microsoft Purview and / or Collabware / Collabspace strongly preferred
• Experience leading client discovery sessions and writing functional specifications
• MS-700 : Teams Administrator Associate certificate
• Bachelors degree in Information Technology, Computer Science, a related field, or a combination of relevant education and experience
• You enjoy engaging with people and helping them solve their business challenges
• You can work independently with minimal supervision as well as collaboratively with other team members
• Empathy, a growth mindset, and excellent communication skills
• You know how to have fun!

Icing on the cake

• Experience with SharePoint 2019, 2016, and 2013
• Knowledge in Purview is a plus
• Knowledge or experience in any of the following areas related to AI : Copilot and other AI tools such as Graph API, Microsoft Search, Viva Topics, etc.; AI governance - particularly with aligning compliance frameworks and Purview tools and best practices; prompt engineering and AI training; low code AI integration such as Power Apps and Power Builder
• Experience working in compliance-heavy environments is an asset
• Any other Microsoft or other relevant certifications are a plus
• Bilingual in English and French

About Gravity Union

At Gravity Union, we bring people, process, and technology together. We’re a Canadian digital transformation company based out of Vancouver, BC. A third of the team works remotely from other locations such as Calgary, Moncton, Toronto, Ottawa, and Whitehorse! We support our clients to navigate complex digital transformation journeys and specialize in all things Microsoft 365, SharePoint, AI, and electronic records management. We are passionate about how these technologies can help us improve our daily work and increase collaboration across an organization. Gravity Union thrives when we can help our clients gain the most from their technical investment with our people-first approach.

Gravity Union is certified as a Great Place to Work and a Living Wage Employer!

Come and work with us!

There is something special about the team at Gravity Union.

We put our people first, and we care and invest in the relationships we have with one another.

We get stuff done and have a serious side to ourselves, and yet we have a relaxed atmosphere filled with friendly faces. We love to have fun!

We share a love of learning. Sharing knowledge with others comes naturally to us and we know we learn best when we teach others.

We’re curious and excited to solve new challenges.

We believe careers can be bespoke. You have the autonomy to design your path, so long as it aligns with our vision, values, and goals.

We also love animals, especially cats. Sometimes the cats of Gravity Union will make an appearance at our office in Vancouver.

How to apply

We recognize that there are many, many amazing organizations to work for. Thank you for investing your energy into finding out more about usand applying for your new opportunity!

GravityUnioniscommitted toequal employment opportunities.Opportunities are provided regardless ofrace, ethnicity,ancestry, national origin, sex, gender, gender identity or expression, sexual orientation, age, religion, disability,medical condition, family and marital status, veteran status, and any other characteristic protected by law.

Accommodationsfor candidates with disabilitiesareprovided upon request.

Excited?Send us your resume and cover letter as one document in PDF form by emailing

Due to the high volume of applications, only short-listed candidates will be contacted.