Methods Analyst

City Of Edmonton; Edmonton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Join a leading company as a Methods Analyst, where you'll enhance efficiency and productivity through data analysis and process improvement. This role involves project management, developing solutions, and collaborating with various teams to implement best practices. If you have a passion for data and a background in statistics or computer science, we encourage you to apply.

Qualifications

• Minimum of 2 years of relevant experience.
• Experience with business intelligence tools.

Responsibilities

• Develop and implement processes for Parks and Roads Services.
• Collect and analyze data for decision-making.
• Support corporate initiatives and productivity audits.

Skills

Data Analysis

Project Management

Process Improvement

Critical Thinking

Communication

Education

University degree in statistics, mathematics, computer science

Tools

Tableau

Power BI

Cognos

Google Suite

Microsoft Office

Job description

Are you a highly motivated individual with a passion for data analysis and process improvement?

Do you have a knack for identifying and implementing innovative solutions to enhance efficiency and productivity? If so, we encourage you to apply for the exciting opportunity to join our team as a Methods Analyst!

Reporting to the Supervisor, Integrated Services, the Methods Analyst is responsible for supporting the development, delivery, and management of strategies for the Parks and Roads Services Branch. The Analyst provides guidance and support in reviewing business activities, processes, and service requirements to develop solutions that improve processes and productivity. The role also involves project management and coordination for internal customer experience initiatives.

What will you do?

1. Develop, recommend, and implement consistent processes and practices for the Branch.
2. Identify, develop, and support the implementation of new business processes.
3. Review existing processes to identify efficiencies and improvements for Parks and Roads Services.
4. Support the implementation of corporate initiatives such as service review, foundational assessment, productivity audits, and enterprise performance management.
5. Apply best practice methodologies, tools, and techniques (e.g., Lean, Six Sigma, Process Mapping) in coordination with the Department Strategy teams.
6. Work closely with business units to implement new processes and improve the Branch.
7. Collect, analyze, and interpret data using quantitative and qualitative methods.
8. Develop dashboards, analytics, and reports using tools like Tableau and DataStudio to support data-driven decisions.
9. Collaborate to develop or review processes, using data analytics to gather business intelligence and ROI for continuous improvement.
10. Create change management and implementation plans to ensure successful adoption and minimize negative impacts.
11. Conduct research and environmental scanning to stay current on trends and best practices.
12. Develop SOPs, dashboards, reports, and presentations for leadership.
13. Design and administer customer experience surveys and related assessments.

Qualifications

• University degree in statistics, mathematics, computer science, or related field, with a focus on research methods or quantitative/qualitative methods.
• Minimum of 2 years of relevant experience.
• Experience with business intelligence tools such as Tableau, Power BI, Cognos.

Assets

• Training in Process Improvement (LEAN, Six Sigma), Project Management, Change Management.
• Knowledge of GIS software and FME is an asset.

Skills for success

• Ability to analyze and interpret data using various methodologies.
• Proficiency with software including Google Suite, Microsoft Office, and BI tools.
• Knowledge of continuous improvement strategies and tools.
• Strong project and process management skills.
• Self-directed with minimal supervision.
• Business acumen for decision-making.
• Ability to prioritize in a fast-paced environment.
• Effective communication and stakeholder engagement skills.
• Teamwork and collaboration skills.
• Critical thinking and problem-solving abilities.

Additional Information

Applicants may be tested. The role offers a hybrid work arrangement. Hours are under review, and salary ranges from $41.172 to $51.438 hourly, or approximately $72,535 to $90,621 annually. The position is located at 16th Floor Edmonton Tower, 10111 104 Avenue Edmonton.