Mental Health Support Coordinator

Home Group; Winchester; On-site; CAD 47,000 - 57,000; Full time

Benefits offered by this job

34 days leave

Health cash plan

Pension matching

Instant pay access with Stream

Discounts

Job summary

Home Group in Winchester is seeking a compassionate and proactive support worker to help people with complex needs live more independently. You’ll balance safeguarding, admin and meetings while guiding colleagues and managing caseloads.

You’ll support customers with daily tasks like budgeting, cooking and attending appointments, work with multi-agency teams to safeguard and empower them, and help customers prepare for move-on into the community.

Qualifications

• Passion and experience in supporting others
• Ability to work under your own initiative, remain calm under pressure and have a resilient approach
• Willingness to work towards Level 3 Diploma in Care or equivalent

Responsibilities

• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move-on into the community

Skills

Empathy

Communication

Resilience

Initiative

Education

Level 3 Diploma in Care or equivalent

Job description

• Salary £27,500 plus 34 days leave (rising to 39) and health cash plan worth over £1140

• Salary £27,500 plus 34 days leave (rising to 39) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What You’ll Do

• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• It is a busy service, and the successful candidate will work with both new and established colleagues.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• 8 Weeks rolling rota, working weekdays either 9am-5pm or 11am-7pm. You'll work 1 in 3 weekends 10am-6pm.
• Bank holidays and the Christmas period are covered on a shared rota basis, with shifts worked from 10am-6pm, so you won't be expected to work all of them.
• Based in Winchester, you’ll regularly travel to our Eastleigh services and occasionally to our New Forest and Andover sites. We’ll reimburse mileage for travel between locations.
• We meet as a whole team once a month either digitally or in person at a service. It's great to get together and celebrate the wins as well as support each other through challenges.
• You need an Enhanced with barring list (we pay)

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Interviews are scheduled for 18 September