Membership Sales Associate

Orangetheory Fitness Canada; St. Albert; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fitness organization located in St. Albert, Canada, is seeking a passionate individual to enhance customer experience and support the studio's vibrant community. You will be responsible for greeting members, guiding new clients, and managing administrative tasks at the front desk while promoting studio memberships and maintaining the facility's cleanliness. This role calls for great communication skills and a team-oriented mindset.

Benefits

Industry-leading compensation plans

Career development opportunities

Complimentary OTF sweat sessions

Fitness-casual dress-code

Responsibilities

• Welcoming everyone to the studio with enthusiasm.
• Presenting the OTF concept to interested consumers.
• Working at the front desk, answering phones and assisting members.
• Giving studio tours to newcomers.
• Guiding new clients through their first workout with trainers.
• Selling memberships to enhance studio growth.
• Following up with prospective clients.
• Handling member concerns professionally.
• Participating in marketing and outreach events.
• Keeping all studio areas clean and organized.

Skills

Excellent communication skills

Ability to build rapport

Teamwork

Job description

Job Description

Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fastest-Growing Private Companies - we are ambitious and innovative: we are motivators. At Orangetheory, you are part of a dynamic brand that is changing lives around the world.

Benefits

• Industry-leading compensation plans and benefits
• Career development opportunities
• Complimentary OTF sweat sessions
• A fitness-casual dress-code

Are you passionate, positive, and great at building rapport? Do you thrive on being part of a team? Do you have excellent communication skills, whether face-to-face or on paper? Look no further - this could be the role for you!

Responsibilities

• Welcoming everyone who enters the studio with enthusiasm, energy, and knowledge
• Presenting the OTF concept to any interested consumers, also known as “intros”
• Working at our front desk which includes answering phones and talking to members among other tasks
• Giving studio tours
• Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
• Selling memberships to help the studio thrive
• Following up on prospective clients
• Handling members’ concerns in a professional and objective manner with the goal of resolution
• Participating in marketing and outreach events
• Ensuring all areas of the studio are kept clean and organized

If you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.