Membership & Operations Coordinator

Canadian Home Builders' Association Nova Scotia; Halifax; On-site; CAD 30,000 - 36,000; Part time

Benefits offered by this job

Flexible scheduling within business•

Paid professional development

Mileage reimbursement for travel

Attend industry events

Collaborative work environment

Job summary

CHBA NS is seeking an Association Coordinator to join our Nova Scotia team. This role supports membership administration, event logistics, communications, and day-to-day operations, reporting to the Executive Officer.

You will coordinate networking events, sponsor activities, and member inquiries, with occasional travel across Nova Scotia. The ideal candidate offers strong organizational skills, customer service excellence, and the ability to manage multiple priorities in a collaborative,

Qualifications

• Diploma or degree in Business Administration, Office Administration, Marketing, Communications, Event Management, Public Relations, or related field is assets.
• Two or more years of experience in administration, event coordination, customer service, or similar role.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Experience planning or coordinating events is an asset.
• Experience working for a non-profit, professional Association, or membership-based organization is an asset.

Responsibilities

• Serve as the first point of contact for member and public inquiries.
• Process membership applications, renewals, and updates.
• Coordinate membership administration and onboarding of new members.
• Support event planning and logistics for networking events, educational sessions, golf tournaments, Harbour Cruise, Peak Awards, and conferences.
• Liaise with venues, caterers, vendors, and suppliers.
• Prepare meeting rooms, materials, and post-event communications.
• Maintain the online member directory and assist with member recognition initiatives.

Skills

Customer service

Event coordination

Organization

Communication

Multi-tasking

Education

Diploma/degree in Business Administration

Tools

Microsoft Office

Membership management system

Job description

Are you an organized, people-oriented professional who enjoys planning events, building relationships, and keeping things running smoothly?

The Canadian Home Builders' Association – Nova Scotia (CHBA NS) is looking for an enthusiastic and highly organized Association Coordinator to join our team.

This position offers the opportunity to make a meaningful impact within a growing provincial association while supporting Nova Scotia's residential construction industry through member engagement, event coordination, communications, and day-to-day association operations.

Working alongside the Executive Officer, you'll play an important role in delivering exceptional member experiences, coordinating signature events, supporting industry initiatives, and helping strengthen one of Nova Scotia's leading business associations.

No two days are the same. One day you may welcome a new member, prepare for a networking event, coordinate sponsors, or create event graphics in Canva. The next, you could assist with event logistics, respond to member inquiries, or help organize one of our signature industry events.

If you enjoy variety, building relationships, and making a difference, we'd love to hear from you.

This is a one-year-term position. We will consider extensions beyond the initial term based on organizational priorities, workload, and financial sustainability.

Why Join CHBA NS?

At CHBA NS, we're a small but passionate team committed to supporting Nova Scotia's residential construction industry.

When you join our team, you'll have the opportunity to:

• Work with one of Nova Scotia's leading industry associations.
• Build relationships with builders, renovators, suppliers, trades, and industry professionals from across the province.
• Help deliver some of the Association's largest and most recognized events.
• Enjoy a flexible 30-hour work week.
• Participate in professional development opportunities.
• Attend industry networking events.
• Help shape a newly created position and contribute to the continued growth of the Association.

Hours: 30 hours per week

Term: One-year term with the possibility of extension

Reports to: Executive Officer

Some evening work and occasional travel throughout Nova Scotia will be required to support Association events and meetings.

Position Summary

The Association Coordinator supports the Association's day-to-day operations while delivering exceptional service to members, sponsors, volunteers, and industry partners.

This position coordinates membership administration, event logistics, office operations, and communications support to help ensure the Association delivers outstanding programs, events, and services.

Key Responsibilities

Membership & Office Administration

• Serve as the first point of contact for member and public inquiries.
• Monitor and respond to the Association's general email account.
• Process membership applications, renewals, and updates.
• Maintain accurate member information within the association management software.
• Welcome and onboard new members.
• Coordinate incoming and outgoing mail.
• Maintain an organized and professional office environment.
• Provide day-to-day administrative support to the Executive Officer.
• Prepare meeting rooms and materials as required.

Event Coordination & Logistics

Support the planning and delivery of Association events including networking events, educational sessions, committee meetings, golf tournaments, the Harbour Cruise, conferences, and the Peak Awards.

Responsibilities include:

• Preparing name badges and event materials.
• Coordinating signage and event supplies.
• Assisting with seating plans.
• Liaising with venues, caterers, vendors, and suppliers.
• Organizing prizes and giveaways.
• Supporting speakers and presenters.
• Welcoming guests and providing exceptional customer service.
• Assisting with event setup and teardown.
• Helping ensure events run smoothly and on schedule.
• Sending post-event communications and surveys.
• Tracking attendance and organizing post-event materials.

Communications & Marketing Support

• Assist with event promotion and marketing.
• Prepare member email communications.

Member Engagement

• Build positive relationships with members and industry partners.
• Respond to member questions and requests.
• Maintain the online member directory.
• Follow up with renewing members.
• Support committee administration.
• Assist with member recognition initiatives.
• Coordinate member spotlight features and success stories.

About You

The ideal candidate is organized, proactive, and enjoys working with people.

You are someone who:

• Loves organizing projects and events.
• Enjoys providing exceptional customer service.
• Can manage multiple priorities while meeting deadlines.
• Takes initiative and works independently.
• Has strong attention to detail.
• Is comfortable learning new software and technology.
• Enjoys working as part of a collaborative team.
• Is adaptable and enjoys a role where every day is different.

Qualifications

We're looking for someone with:

• A diploma or degree in Business Administration, Office Administration, Marketing, Communications, Event Management, Public Relations, or a related field is considered an asset.
• Two or more years of experience in administration, event coordination, customer service, or a similar role.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Experience planning or coordinating events is considered an asset.
• Experience working for a non-profit organization, professional Association, or membership-based organization is considered an asset.

Technical Skills

Experience with the following software is preferred:

• Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Experience using a membership management system is considered an asset.

Salary: $22.00–$26.00 per hour, based on qualifications and experience.

CHBA NS also offers:

• Flexible scheduling within business hours.
• Paid professional development opportunities.
• Mileage reimbursement for approved work-related travel.
• Opportunities to attend industry events and networking functions.
• A collaborative and supportive work environment.

About CHBA NS

The Canadian Home Builders' Association – Nova Scotia (CHBA NS) is the voice of Nova Scotia's residential construction industry.

We represent builders, renovators, developers, trades, suppliers, and industry professionals through advocacy, education, networking, and member services.

Our mission is to support a strong, sustainable residential construction industry while advocating for policies that improve housing affordability, strengthen the industry, and create thriving communities throughout Nova Scotia.

CHBA NS is committed to creating an inclusive workplace and welcomes applications from all qualified individuals.