Membership Concierge

Life Time, Inc.; New Brunswick; On-site; CAD 21,000 - 30,000; Part time

Job summary

Life Time, Inc. in Canada seeks a Membership Concierge I who delivers exceptional member service at the front desk. As the first contact, you welcome guests and help with program information, events, pricing, and policies to create a welcoming club experience.

You will assist with member transactions in a fast-paced environment, stand for long periods, and demonstrate a passion for healthy living while building value-based relationships with members. Flexible hours required.

Qualifications

• Minimum of 6 months service/reception experience.
• Must work a minimum of 15 hours per week.
• Commitment to serve others.
• Passion for living a healthy way of life.
• Ability to multi-task and deliver high quality customer service in a fast-paced environment.
• Must have good verbal communication.
• Must be able to stand for 4 hours at a time.

Responsibilities

• Operates as first point of contact for members and guests.
• Receives and facilitates incoming phone calls from members and guests.
• Maintains updated knowledge to educate members and guests of club programming, events, pricing, and policies.
• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences.
• Assists members with transactions and general account changes.

Skills

Customer service

Communication

Multitasking

Front desk

Education

HS graduate or equivalent

Job description

Open — Life Time has a posting for this job. Posted 27 Oct 2026.

This posting

Opens lifetime.wd1.myworkdayjobs.com. Talentify has not checked who owns that address. You apply there — Talentify never asks for an account or a CV.

About this job

Position Summary

The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.

Job Duties and Responsibilities

• Operates as first point of contact for members and guests
• Receives and facilitates incoming phone calls from members and guests
• Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
• Assists members with transactions and general account changes

Position Requirements

• Minimum of 6 months service/reception experience
• Must work a minimum of 15 hours per week
• Commitment to serve others
• Passion for living a healthy way of life
• Ability to multi-task and deliver high quality customer service in a fast-paced environment
• Must have good verbal communication
• Must be able to stand for 4 hours at a time

Preferred Requirements

• HS graduate or equivalent preferred

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.