Member Services Specialist — Banking & Community Growth

Northern Credit Union, Limited; Eganville; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits package

Pension plan

Exclusive staff rates on products and

Professional development and learning

Do Some Good Employee VolunteerProgram

Win/Win Program supporting local д

Job summary

Northern Credit Union, Limited invites applications for a full-time Member Representative in the Eganville market. This role focuses on enhancing member experience by assisting with inquiries, assessing needs, and guiding members through various banking products and services.

As a self-starter who supports the team, you will process transactions, balance cash, and strive to meet daily goals. A high school diploma and at least one year of sales experience are preferred.

Qualifications

• High school diploma or equivalent banking and customer service experience.
• Minimum one year of proven sales experience.
• Commitment to continuous learning and owning growth.
• Knowledge of basic Credit Union products, services and systems.
• Moderate knowledge of Microsoft Word, Excel, Outlook and office equipment.
• Ability to process transactions, handle cash and balance accurately.
• Effective oral and written communication with members and coworkers.
• Ability to organize work and meet daily deadlines.

Responsibilities

• Address member inquiries and analyze individual needs.
• Guide members in utilizing a range of products and services.
• Process financial transactions accurately and efficiently.

Skills

Customer service

Sales experience

Cash handling

Time management

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Northern Credit Union, Limited invites applications for a full-time Member Representative in the Eganville market. This role focuses on enhancing member experience by assisting with inquiries, assessing needs, and guiding members through various banking products and services.

As a self-starter who supports the team, you will process transactions, balance cash, and strive to meet daily goals. A high school diploma and at least one year of sales experience are preferred.