Member Services Rep

Crunch Fitness Canada (CFC004); London; On-site; CAD 19,000 - 25,000; Part time

Benefits offered by this job

Career Growth Opportunity

Competitive Compensation

Complimentary Crunch Gym Membership

Discounts on services, products, and 2

A seriously fun work environment!

Training and Development Programs

FREE Accredited Industry Certification

Job summary

Crunch Fitness Canada (CFC004) in London, Ontario is seeking a part-time Front Desk/Membership Services Associate to welcome members, assist with memberships and retail sales, and promote gym privileges such as tanning, group fitness, and childcare. You will check in members and guests, answers phones with courtesy, and handle opening/closing duties.

The schedule is 4–8 hours per week with potential for additional hours based on performance and club needs.

Qualifications

• Experience in customer service or retail is preferred.
• Strong verbal and written communication.
• Ability to promote memberships and services.

Responsibilities

• Greet members and guests with a friendly smile.
• Assist with membership and retail product sales.
• Promote membership privileges including tanning, group fitness, childcare.
• Check in all members and guests per procedures.
• Answer phones courteously and perform opening/closing duties.

Skills

Customer service

Sales aptitude

Communication skills

Professionalism

Reliability

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule

Hours & Availability

This is a part-time position with minimal hours to start, approximately 4–8 hours per week.

We are looking for someone who is comfortable working a limited schedule at this time and can provide reliable and consistent availability for their assigned shifts.

There will be opportunities for additional hours based on individual performance, reliability, availability, and the needs of the club. Additional hours are not guaranteed and will be earned based on demonstrated performance in the role.

Applicants should apply only if 4–8 hours per week currently works with their availability and expectations.

Benefits/Perks

• Career Growth Opportunity
• Competitive Compensation
• Complimentary Crunch Gym Membership
• Discounts on services, products, and more!
• A seriously fun work environment!
• Training and Development Programs
• FREE Accredited Industry Certifications

Company Overview

Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.

Here’s what you’ll be doing:

• Greeting all members & guests with a smile
• Assist with membership and retail product sales
• Promote membership privileges including tanning, group fitness, small group training and childcare
• Check in all members and guests in accordance with company procedures
• Answers phones in a courteous, helpful, professional manner
• Performs opening and closing duties

Who you are:

• You are professional and courteous
• Strives to execute at a level to exceed performance expectations
• Superior communicator who energizes others
• Proficient reading and writing skills
• Strong customer service orientation