Member Services & Office Coordinator - Minnedosa

Heritage Co-op 1997 Ltd.; Minnedosa; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Group Life Insurance

Short- & Long-Term Disability

Extended Health and Dental

Employer-contributed pension plan (6%

Job summary

Heritage Co-op 1997 Ltd. is seeking an Office Administrator to serve as the primary contact for inquiries, support, and member feedback.

You will manage front desk operations, process new member applications, and maintain accurate member records while supporting cross-functional initiatives across departments. The role requires a high school diploma, with post-secondary education considered an asset, and strong interpersonal and communication skills.

Qualifications

• High school diploma required; post-secondary is an asset.
• Experience in office administration is an asset.
• Excellent interpersonal and communication skills are essential.
• Strong computer skills including Microsoft Office and Outlook.

Responsibilities

• Serve as primary point of contact for inquiries, support, and feedback.
• Manage front desk operations; handle payments and direct calls/emails, escalate complex issues.
• Maintain accurate member records; process new member applications and update status.
• Oversee daily administrative tasks and report maintenance issues.
• Assist with upkeep of administration building and ordering supplies.
• Collaborate with Executive Assistant, Marketing & Communications and other departments on cross-functional initiatives.

Skills

Interpersonal skills

Microsoft Office

Outlook

Communication

Teamwork

Education

High school diploma

Post-secondary education asset

Job description

Job Description

Our core Values are Integrity, Excellence and Responsibility

Key Job Responsibilities Include:

Serve as primary point of contact for inquiries, support, and feedback

Fostering strong relationships between Heritage Co-op and its members

Managing front desk operations; accepting payments, answering/directing calls and emails, escalating sensitive or complex issues to appropriate leaders

Maintaining accurate member records; processing new member applications and updating membership status

Oversee daily administrative tasks

Report building maintenance issues and support safety protocols

Assisting with day-to-day upkeep of the administration building, including ordering supplies, preparing meeting spaces, and ensuring high image standards

Work closely with Executive Assistant and Marketing & Communications, along with other departments as required, to support cross-functional initiatives

Education, Experience, and Other Requirements:

You have a high school diploma, with post secondary education considered an asset

Experience in office administration considered an asset

You have excellent interpersonal skills

You have a strong computer and technical background, including effective working skills of the Microsoft suite and Outlook

You have proven effective communication skills, both verbal and written

You have the ability to work independently as well as part of a Team

Personal Attributes:

Highly motivated & results-oriented

Honest, trustworthy & ethical

Strong and effective interpersonal & communication skills

Optimizes work processes

What we offer:

A competitive Compensation and Benefit Package:Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.

Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.We support and provide an environment that allows all to bring their whole selves to work.

Professional Development: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases - Heritage Co-op values Team Members' wellbeing.

At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.

About Us

Heritage Co-op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.

Process close date: Wednesday, October 28th, 2026

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Job Info

• Job Identification 16420
• Job Category Office Services
• Posting Date 10/09/2026, 07:33 PM
• Job Schedule Full time
• Job Shift Day
• Locations 120-Main Street, Minnedosa, MB, R0J 1E0, CA