Member Services and Office Coordinator - Minnedosa

Sobkow Technologies Inc.; Minnedosa; On-site; CAD 42,000 - 50,000; Full time

Benefits offered by this job

Group Life Insurance

Disability Insurance

Extended Health and Dental

Employer-contributed pension plan

Job summary

Heritage Co-op in Minnedosa, MB, is hiring a Member Services & Office Coordinator to support the administration office. You will be the primary contact for inquiries, help maintain member records, manage front desk activities, and assist with cross-functional projects alongside Executive Assistant and Marketing teams.

The role emphasizes member engagement, accurate records, and a neat, professional office environment. Equal opportunity employer; accommodation available during recruitment.

Qualifications

• Must have strong customer service orientation.
• Strong interpersonal and written/verbal communication skills.
• Proficiency with Microsoft Office and Outlook.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as primary point of contact for inquiries, support, and feedback.
• Foster strong relationships between Heritage Co-op and its members.
• Manage front desk operations; take payments, answer/direct calls and emails, escalate issues as needed.
• Maintain accurate member records; process new member applications and update membership status.
• Oversee daily administrative tasks.
• Report maintenance issues and support safety protocols.
• Assist with upkeep of the administration building; order supplies, prepare meeting spaces, maintain image standards.
• Collaborate with Executive Assistant, Marketing & Communications, and other departments on cross-functional initiatives.

Skills

Customer service

Interpersonal communication

Microsoft Office

Outlook

Teamwork

Independent work

Education

High school diploma

Post-secondary education asset

Tools

Microsoft Office Suite

Outlook

Job description

Member Services and Office Coordinator - Minnedosa

Heritage Co-op is accepting applications for a

MEMBER SERVICES & OFFICE COORDINATOR

For our Administration Office located in Minnedosa, MB

Who we are:

Co-op is a different kind of business.As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.

With over 500 Team Members, Heritage Co-op serves communities of Brandon, Minnedosa, Wawanesa, Erickson, Rivers, Sandy Lake and Strathclair. Our locations include Gas Bars, Food Stores, Home Centres, Bulk Petroleum and Agro sites. To learn more about who we are and how you can help bring our brand to life, visit us at www.heritageco-op.crs.

Our core Values are Integrity, Excellence and Responsibility

What you?ll do: Reporting to the Executive Assistant, the Member Services & Office Coordinator plays a key role in fostering strong relationships between Heritage Co-op and its members. This position ensures members are informed, engaged, and supported in alignment with co-operative values and principles. This position will serve as the primary point of contact for inquiries, support, and feedback, both in-person and through various communication channels.

Key Job Responsibilities include:

• Serve as primary point of contact for inquiries, support, and feedback
• Fostering strong relationships between Heritage Co-op and its members
• Managing front desk operations; accepting payments, answering/directing calls and emails, escalating sensitive or complex issues to appropriate leaders
• Maintaining accurate member records; processing new member applications and updating membership status
• Oversee daily administrative tasks
• Report building maintenance issues and support safety protocols
• Assisting with day-to-day upkeep of the administration building, including ordering supplies, preparing meeting spaces, and ensuring high image standards
• Work closely with Executive Assistant and Marketing & Communications, along with other departments as required, to support cross-functional initiatives

Education, Experience, and Other Requirements:

• You have a high school diploma, with post secondary education considered an asset
• Experience in office administration considered an asset
• You have excellent interpersonal skills
• You have a strong computer and technical background, including effective working skills of the Microsoft suite and Outlook
• You have proven effective communication skills, both verbal and written
• You have the ability to work independently as well as part of a Team

Personal Attributes:

• Strong customer?service orientation
• Highly motivated & results?oriented
• Honest, trustworthy & ethical
• Strong and effective interpersonal & communication skills
• Optimizes work processes
• Community?minded & relationship?focused

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

Process close date: Wednesday, October 28th, 2026

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

What we offer:

A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.

Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we?re working to create a workplace that is as diverse as the communities we serve.We support and provide an environment that allows all to bring their whole selves to work.

Professional Development: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases ? Heritage Co-op values Team Members' wellbeing.

At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.

About Us

Heritage Co?op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.