Member Services Advisor & Growth Advocate

Access Credit Union Limited; Manitoba; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Continuing education

Career advancement

Job summary

Access Credit Union Limited is seeking a dedicated Member Services professional for our Manitoba branch. You will process over-the-counter financial transactions, assist members with deposits, withdrawals, loans, and payments, and balance cash daily.

The role emphasizes relationship-building, cross-selling, and providing exceptional service in a team-driven environment. A Grade 12 diploma and strong communication skills are required; starting salary is $39,000 with comprehensive benefits.

Qualifications

• Grade 12 diploma or equivalent is required.
• Demonstrated desire to serve others in a friendly and professional manner.
• Ability to identify and act on sales and service opportunities.
• Strong interpersonal and communication skills, both verbal and written.

Responsibilities

• Process over-the-counter financial services efficiently and professionally.
• Balance transactions and manage cash drawer daily, including ATM and night deposits.
• Resolve routine account problems referred by members or staff.
• Use an advice-based approach to promote Access Credit Union products and services.
• Collaborate with team members to achieve branch objectives.
• Pursue referral opportunities for lending and wealth services.

Skills

Customer service

Sales mindset

Communication

Education

Grade 12 diploma

Post-secondary education asset

Tools

MS Office

Job description

Access Credit Union Limited is seeking a dedicated Member Services professional for our Manitoba branch. You will process over-the-counter financial transactions, assist members with deposits, withdrawals, loans, and payments, and balance cash daily.

The role emphasizes relationship-building, cross-selling, and providing exceptional service in a team-driven environment. A Grade 12 diploma and strong communication skills are required; starting salary is $39,000 with comprehensive benefits.