Member Service Representative (Full-Time& Travel Required - Burlington and Hamilton)

duca financial services credit union

Burlington

On-site

CAD 80,000 - 100,000

Full time

14 days+
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Job summary

Hamilton Health Sciences seeks a Primary Nurse for the Juravinski Cancer Centre Clinics to provide patient-centred oncology nursing care across disease sites and treatment modalities. You will plan and deliver direct care to adult patients and their families, collaborating with physicians and the multidisciplinary team.

Responsibilities include navigating the system, maintaining professional practice, and delivering telephone-mediated care to support patients between visits.

Qualifications

  • Current Certificate of Registration with the College of Nurses of Ontario as a Registered Nurse.
  • Recent two years experience (within the last 5 years) in the care of adult oncology patients in a dedicated oncology setting.
  • Current CON(c) certification.
  • Successful completion of Registered Nurse Physical Assessment Course, or equivalent.
  • Current BCLS certification with ongoing re-certification mandatory.
  • Demonstrated interpersonal, communication and patient teaching/counseling skills.
  • Demonstrated organizational and critical thinking skills.
  • Demonstrated ability to work both independently and collaboratively within the interdisciplinary health and support team.
  • Experience with primary nursing in an outpatient setting.
  • BScN an asset.

Responsibilities

  • Provide patient-centred nursing care for oncology patients and their families across disease sites and treatment modalities.
  • Collaborate with oncologists and nursing peers within Disease Site Teams to plan and deliver care.
  • Deliver comprehensive and supportive nursing care and navigate the system for patients.
  • Work within RN scope of practice and maintain professional practice standards.
  • Provide significant telephone-mediated care to patients between visits.

Skills

Interpersonal skills
Communication skills
Patient education
Critical thinking
Organizational ability
Collaborative teamwork
Outpatient nursing

Education

Registered Nurse Ontario
BScN
RN certification

Tools

BCLS
RN Physical Assessment Course

Job description

Juravinski Cancer Centre Clinics, JCC Clinics, Patient Assessment, the Patient Review Clinic and Supportive Care provide services to facilitate the consultation and planning of specialized care, treatment and follow up of patients with cancer. JCC Clinics, Patient Assessment, Review Clinic and Supportive Care support outpatient care within seven large clinics, across all disease sites and treatment modalities, serving around 450 patients daily. The unit includes Primary Nurses, Clinic Clerks, Lobby and Laboratory Reception Clerks, Clinic Health Care Aides, New Patient Referral Clerks and Patient Registration Clerks. There is also interaction with physicians, learners, clinical trials staff, allied health professionals, Customer Support Services and with other Juravinski Hospital staff through treatment and laboratory services. It will also require interactions with community service programs and other facilities within the LHIN.

Position Summary

Reporting directly to the Clinical Manager, JCC Clinics, the Primary Nurse accepts privileges and responsibilities of authority, accountability and autonomy for patient care and professional development. The Primary Nurse will provide patient-centred nursing care for oncology patients (within specific disease sites and across all treatment modalities) and their families based on the values of respect, caring, innovation and accountability. Primary Nurses work with oncologists and with their nursing peers within Disease Site Teams to plan and deliver care as required within the RN scope of practice. Nursing care is provided based upon competencies of direct comprehensive and supportive care, navigating the system, maintaining professional practice, and through collaborative and evidence-based nursing practice. Primary Nurses deliver significant telephone-mediated care

Schedule Work Hours

Monday to Friday; days

Qualifications

1. Current Certificate of Registration with the College of Nurses of Ontario as a Registered Nurse
2. Recent two years experience (within the last 5 years) in the care of adult oncology patients in a dedicated oncology setting 3. Current CON(c) certification
3. Successful completion of Registered Nurse Physical Assessment Course, or equivalent
4. Current BCLS certification with ongoing re-certification mandatory
5. Demonstrated interpersonal, communication and patient teaching/counseling skills
6. Demonstrated organizational and critical thinking skills
7. Demonstrated ability to work both independently and collaboratively within the interdisciplinary health and support team
8. Experience with primary nursing in an outpatient setting
9. BScN an asset

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

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