Member Experience & Sales Associate

Northern Credit Union Limited; Thunder Bay; On-site; CAD 67,502,000 - 71,635,000; Full time

Benefits offered by this job

Exclusive staff rates on products and

Do Some Good Employee VolunteerProgram

Job summary

Northern Credit Union is a full-service, locally operated financial institution seeking a casual Member Representative in Thunder Bay. You will address member inquiries, analyze individual needs, and guide members through a range of banking products and services to meet their requirements.

The role emphasizes accuracy and timely processing of transactions, meeting daily goals, and delivering friendly, professional service within a team.

Qualifications

• High school diploma or equivalent banking and customer service experience.
• Minimum one year of proven sales experience.
• Knowledge of basic Credit Union products, services and systems.
• Moderate knowledge of Microsoft Word, Excel, Outlook and the use of modern office equipment.

Responsibilities

• Address member inquiries and analyze individual needs.
• Guide members in utilizing a range of banking products and services.
• Process financial transactions accurately and efficiently.
• Support branch team and internal partners to meet goals.

Skills

Sales experience

Customer service

Communication

Time management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Northern Credit Union is a full-service, locally operated financial institution seeking a casual Member Representative in Thunder Bay. You will address member inquiries, analyze individual needs, and guide members through a range of banking products and services to meet their requirements.

The role emphasizes accuracy and timely processing of transactions, meeting daily goals, and delivering friendly, professional service within a team.