Member Experience Front Desk Associate

Retrofitness, LLC; Belleville; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fitness brand is seeking a Front Desk Opener for its Belleville location. This part-time role is essential as the first point of contact for members. Successful candidates will have a positive demeanor, strong communication skills, and a customer service orientation. Responsibilities include greeting members, handling sales, resolving issues, and maintaining facility standards. Ideal candidates will also have prior experience in retail sales and CPR certification. Join a team that values integrity, dedication, and innovation.

Qualifications

• CPR/AED training preferred.
• Prior sales experience in a retail setting is preferred.
• Successful completion of all Retro University courses.

Responsibilities

• Greet and check in members upon arrival.
• Resolve member issues effectively.
• Handle membership sales and retention.
• Follow up with prospects for memberships.
• Sell in-store merchandise like smoothies and drinks.
• Maintain a safe and clean environment for all.
• Complete applicable downtime tasks as assigned.
• Open and close the facility when scheduled.
• Adhere to company policies and procedures.

Skills

Positive upbeat personality

Effective communication

Multi-tasking

Customer service orientation

Attention to detail

Job description

A leading fitness brand is seeking a Front Desk Opener for its Belleville location. This part-time role is essential as the first point of contact for members. Successful candidates will have a positive demeanor, strong communication skills, and a customer service orientation. Responsibilities include greeting members, handling sales, resolving issues, and maintaining facility standards. Ideal candidates will also have prior experience in retail sales and CPR certification. Join a team that values integrity, dedication, and innovation.