Member Advisor Assistant

SUDBURY CREDIT UNION; Copper Cliff; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

continued professional development

a rewarding experience to enhance your

work with an amazing team

Job summary

Sudbury Credit Union in Ontario seeks a Member Advisor Assistant to support the Branch Manager, Member Advisors, and Member Service Representative Supervisor, and to be the first contact for new members. This role will also review and audit files and reports and refer matters to leadership to support our members’ financial well-being.

Occasionally, the incumbent will back up frontline Member Service Representatives to assist our members on the frontline as needed.

Qualifications

• The selected Member Advisor Assistant will possess a post-secondary diploma related to finance or business administration, or an equivalent combination of education and experience.

Responsibilities

• Provide support for the Branch Manager, Member Advisors and Member Service Representative Supervisor and serve as the first point of contact for new members.
• Review and audit a range of files and reports, and make referrals to the Branch Manager and Member Advisors to support members' financial well-being; act as backup for frontline Member Service Representatives when needed.

Skills

Customer service

Communication

Education

Post-secondary diploma related to finance or business administration

Job description

Member Advisor Assistant (Internal Posting)

The Opportunity?

We are currently looking for a Member Advisor Assistant. The successful candidate will provide support for the Branch Manager, Member Advisors and Member Service Representative Supervisor on a daily basis, and serve as the first point of contact for new members. They will also review and audit a range of files and reports, and make referrals to the Branch Manager and Member Advisors to support the financial well-being of our members.

On occasion, the Member Advisor Assistant will act as a back-up Member Service Representative to serve our Members on the front line.

What will you need to succeed?

The selected Member Advisor Assistant will possess a post-secondary diploma related to finance or business administration, or an equivalent combination of education and experience.

What's in it for you?

• 
  continued professional development
• a rewarding experience to enhance your knowledge
• work with an amazing team

Health & Safety

All of our locations have protocols, policies and practices in place to ensure we are doing everything possible to protect our staff, members and the community.

Location

Sudbury Credit Union has several locations throughout the City of Greater Sudbury and there is no guarantee of work location.

Candidates who require special accommodations during the application or interview process are asked to contact the HR Department.

Please note that all employees of Sudbury Credit Union MUST be bondable. This includes both Criminal Record and Credit Checks.

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