Member Advisor

Northern Credit Union; Sault Ste. Marie; On-site; CAD 51,000 - 69,000; Full time

Benefits offered by this job

Comprehensive benefits package

Pension plan

Exclusive staff rates on a variety of6

Job summary

Northern Credit Union in Sault Ste. Marie is seeking a full-time Member Advisor at our McNabb St. branch to promote lending and investment products, open accounts, and support member growth.

Reporting to the Branch Manager, you will up-sell and cross-sell solutions, follow credit checks and sales initiatives, and strive to meet and exceed personal targets while helping colleagues deliver exceptional service.

Qualifications

• College diploma or high school diploma with banking or sales experience.
• At least 2 years in lending/investment/advisory with proven sales targets.
• Commitment to ongoing learning and product knowledge updates.

Responsibilities

• Market and promote lending and investment products within policy.
• Up-sell and cross-sell the full range of banking products.
• Open new member accounts and drive membership growth.
• Follow up on credit checks, sales initiatives, and client inquiries.
• Work toward and exceed individual targets as part of the team.

Skills

Sales experience

Customer service

Targets achievement

Learning agility

Education

Diploma or HS diploma

Job description

Northern Credit Union is a full‑service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Ontario, we are excited to announce that we are currently seeking a full‑time Member Advisor at our McNabb St. branch.

Reporting to the Branch Manager, the Member Advisor will be responsible for marketing the organization’s products and services within clearly defined policies and procedures. The Member Advisor promotes, up‑sells and cross‑sells the complete range of lending and investment vehicles with an emphasis on consumer loans, mortgages, credit card products, lines of credit, deposit and retail branch term investments.

The Member Advisor acts as a resource for opening new member accounts and for actively soliciting membership growth opportunities by following up on incoming credit checks, staff referrals, sales initiatives and member client inquiries.

They must excel at working towards a standard of excellence and striving towards reaching and exceeding goals as a self‑starter and also in support of their team.

Preferred Candidates Will Possess The Following Qualifications

• College diploma or high school diploma and equivalent banking or sales experience.
• Two years' experience in a lending/investment/advisory environment, including exposure and proven track record of meeting individual targets of supporting sales activities.
• A commitment to continuous learning within the scope of the duties to keep pace with changes relative to the job function, including, but not limited to, technology, processes, policies and product knowledge.

Employee Perks & Benefits

• Comprehensive benefits package
• Pension plan
• Exclusive staff rates on a variety of products and services
• Professional development and learning opportunities
• Opportunities to give back through our Do Some Good Employee Volunteer Program
• Employee Win/Win Program supporting local charitable organization

Starting Wage: $28.65/hour

Deadline for Applications: August 21, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.