Medical Tele-Interviewer

Skillhub Solutions Inc.; Canada; Remote; CAD 39,000 - 65,000; Full time

Job summary

Manulife is hiring a Medical Tele-Interviewer for a full-time, work-from-home role open to candidates in any Canadian province. Shifts run Monday to Friday, between 9 a.m. and 8 p.m.

local time, with remote work from anywhere in Canada. You will conduct in-depth lifestyle and medical interviews to support underwriting for life and critical illness insurance applications, elicit information professionally, protect confidentiality, and deliver outstanding customer service while working

Qualifications

• Medical knowledge, terminology, or experience is required.
• Experience working accurately in a fast-paced environment under time constraints.
• Strong spelling, grammar, verbal and written communication, and customer service skills.
• Ability to work independently or with minimal supervision.
• English-French bilingualism is an asset. Candidates in Québec must be proficient in both languages.

Responsibilities

• Conduct in-depth lifestyle and medical interviews to support underwriting for individual life and critical illness insurance applications.
• Tactfully elicit personal and medical information while providing professional customer service.
• Manage workload accurately and efficiently, and protect confidential information.
• Address customer concerns professionally and knowledgeably.

Job description

Remote - Canada Full-time CA$39,225 - CA$65,375 / year

Manulife is hiring a Medical Tele-Interviewer for a full-time, work-from-home role open to candidates in any Canadian province. Shifts are Monday to Friday, between 9 a.m. and 8 p.m. local time.

Responsibilities

• Conduct in-depth lifestyle and medical interviews to support underwriting for individual life and critical illness insurance applications.
• Tactfully elicit personal and medical information while providing professional customer service.
• Manage workload accurately and efficiently, and protect confidential information.
• Address customer concerns professionally and knowledgeably.

Qualifications

• Medical knowledge, terminology, or experience is required.
• Experience working accurately in a fast-paced environment under time constraints.
• Strong spelling, grammar, verbal and written communication, and customer service skills.
• Ability to work independently or with minimal supervision.
• English-French bilingualism is an asset. Candidates in Québec must be proficient in both languages.

Compensation

Salary range: $39,225–$65,375 CAD per year. Actual salary varies according to location and job‑related factors.