Medical Secretary - Cardiology

NHS Scotland; Saskatoon; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading healthcare provider in Canada seeks an experienced Administrative Assistant to support consultants with comprehensive secretarial and administrative services. Responsibilities include managing diaries, coordinating patient pathways, and ensuring efficient communication within the healthcare team. The ideal candidate will have strong organizational skills and a commitment to patient care, with familiarity in managing confidential information. This role emphasizes the NHS values of respect, compassion, and teamwork. This is a fixed-term position for 12 months.

Qualifications

• Experience in administrative support roles, preferably in healthcare environments.
• Proficiency in managing multiple tasks and maintaining confidentiality.
• Familiarity with health records management and data protection regulations.

Responsibilities

• Manage team diaries to enhance time management.
• Distribute incoming communication efficiently.
• Liaise with patients and staff to answer queries.
• Arrange patient appointments and admissions as required.
• Manage waiting lists to meet hospital targets.
• Support clinic and on-call rota planning.
• Assist in typing discharge summaries and clinic letters.
• Implement office practices to enhance service delivery.
• Role model NHS values and principles.

Skills

Excellent communication

Organizational skills

Time management

Confidentiality

Mentoring capabilities

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff across a wide range of clinical and non‑clinical professions. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million, and a wider population of 2.2 million when our regional and national services are included.

Shift pattern is Monday - Friday

Please note this is a fixed term post for 12 months

Please note a typing test will be required at interview.

The post holder will provide a comprehensive secretarial and administrative service to a Consultant(s) and their team(s). Acting as a focal point for help and advice to staff members, patients and professionals, the role involves co‑ordinating patient pathways and supporting clinical staff to deliver high quality, efficient, and effective patient‑centred care within Acute Services, in line with local and national standards.

Responsibilities

• Manage Consultant(s)/Team(s) diary to ensure effective time management.
• Sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant and which may be passed directly to others for action and information.
• Deal with telephone and face‑to‑face enquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate to ensure efficiency and effectiveness of service delivery.
• Responsible for making arrangements for the appointment of referrals to appropriate clinics and investigative departments or arranging admissions to facilitate the patient journey, taking into account urgency and length of wait.
• Management of the waiting list to ensure available resources are used most effectively in order to appoint patients which meet hospital waiting time targets. Liaise with a range of departments to ensure patient records are up to date and accurate with inpatient, day care and outpatient investigatory results.
• Liaise with Consultant’s team for planning of clinic and on‑call rotas to ensure effective service delivery and communicate these to department staff.
• May be required to record and prepare draft minutes of meetings for review and approval by members of the Consultant team.
• Shared responsibility for typing discharge summaries and clinic letters.
• Update TCI lists through TrakCare in relation to patient admissions and transfers if required.
• Development of office and secretarial practices when necessary to improve service delivery and ensure good practice at all times.
• Provide a reasonable level of cross‑cover including cross‑site working when necessary.
• Communicate with Consultants regarding provision of written information required for external agencies when necessary. Shared responsibility for Health and Safety within the office area.
• Professional responsibility for mentoring of admin staff. Promote and display NHS Scotland core values of care and compassion, dignity and respect, openness, honesty and responsibility and quality and teamwork in the discharge of duties.
• Be a role model for NHSGGC organisational values, demonstrating professionalism and a behavioural approach which promotes the principles of dignity and respect for all.
• Comply with the requirements of the General Data Protection Regulations, Access to Health Records Act and legislation issued in relation to confidential data.

Contact

Informal contact: Tracy Cameron, Interim Admin / Waiting List Manager, 0141 451 6187 or email [e-mail]

Information for candidates

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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