Medical Office Assistant/Receptionist

Crosstown Family Health Team; Canada; Presencial; CAD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HOOPP

Extended Health Benfit

Paid Time off

Descripción de la vacante

Crosstown Family Health Team is seeking a Medical Office Assistant to support a busy family practice. You will greet patients, answer phones, manage bookings, handle clerical tasks, and assist with venipuncture under supervision.

The role requires strong organizational skills, confidentiality, and the ability to work in a fast-paced environment. This in-person position offers opportunities for teamwork, ongoing training, and a collaborative workplace culture within a community clinic setting in

Formación

• Experience is an asset but not required; job training provided.
• Phlebotomy certificate is an asset.
• Proficiency with Windows, Microsoft Office and email/internet usage.
• Proficient with Avaros EMR system.
• Available for Friday and Sunday shifts; flexible hours other days.

Responsabilidades

• Greet patients and visitors at the front desk in a friendly, professional manner.
• Answer multi-telephone system.
• Manage booking and referral processes for the team.
• Process correspondence, draft replies and other communications.
• Maintain confidentiality of all data and information.
• Stock inventory, carry out pricing and purchasing.
• Perform venipuncture according to established standards.
• Participate in team meetings and hospital/clinic improvements.

Conocimientos

Front desk coordination

Customer service

Communication

Confidentiality

Time management

Teamwork

Educación

Post-secondary education

Phlebotomy certificate

Herramientas

Avaros EMR

Windows/Microsoft Office

Descripción del empleo

Job Overview

The Medical Office Assistant (MOA) position is critical to the effective functioning of our family practice. This position requires excellent administrative support skills, an ability to work in a fast-paced, changing environment, and strong interpersonal skills to work with patients and inter-professional health care providers. This position will book appointments, greet patients, do telephone follow-up, monitor stock, draw and handle blood samples and a variety of other clerical tasks to support the FHT.

Duties

• Greet patients and visitors in a friendly and professional manner at the front desk.
• Answer multi-telephone system
• Manage booking/referral processes for the team
• Process correspondence, draft replies and other communication tasks
• Maintain confidentiality of all data and information
• Maintain and stock inventory, carry out pricing and purchasing
• Perform other reception/clerical duties as assigned for efficient operation of the clinic
• Participate in team building, program development, and improvement activities
• Participate in staff meetings to exchange ideas, receive mutual support and monitor program outcomes
• Comply with established personnel policies, procedures, standards and guidelines for operation
• Carry out venipuncture according to established standards

Other Duties

• Participate in established performance evaluation process and professional development goals
• Participate in team meetings as required
• Perform other related duties as assigned by the employer

Skills

• Demonstrated planning, problem solving, written and oral communication, and conflict resolution skills
• Exceptional organizational skills
• Excellent communication skills and letter-writing
• Ability to maintain confidentiality
• Ability to work in and adapt to a fast-paced environment
• Ability to prioritize and manage time effectively

Qualifications and Requirements

• Experience is an asset but not required. Job training will be provided
• Post-secondary education is an asset
• Phlebotomy certificate and experience is an asset
• Proficiency in computer applications: Windows, Microsoft Office programs, email and internet usage
• Proficient with Avaros electronic medical records
• Must be available for Friday and Sunday shifts; flexible hours during the rest of the week.

Join us in providing exceptional care to our patients while contributing to a positive workplace culture!

Job Type: Full-time

Benefits

• HOOPP
• Extended Health Benfit
• Paid Time off

Experience

• Medical office: 1 year (required)

Work Location: In person