Medical Office Assistant/ Clerk - (214903)

Island Health; Ladysmith; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading health authority is seeking a Medical Office Assistant/Clerk to join their integrated administrative team. The role involves performing clerical duties, scheduling, and assisting healthcare providers to ensure smooth patient care operations. Candidates should have Grade 12 education, a Medical Office Assistant course, and relevant experience in a healthcare setting.

Qualifications

• Two years of recent related experience in a healthcare setting.
• Experience with at-risk or street-involved populations preferred.

Responsibilities

• Perform clerical and medical office duties including scheduling and data entry.
• Answer inquiries related to programs and services from clients and staff.

Skills

Organizational skills

Team collaboration

Strong communication

Typing speed of at least 50 words per minute

Proficiency in computer word processing

Understanding of Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a shared responsibility. Continuous improvement in quality and safety is essential in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties, including:

1. Word processing
2. Scheduling
3. Provider billing
4. Data entry
5. Composing and signing correspondence
6. Typing medical and legal reports and documents from notes and/or recording devices

They answer general inquiries related to programs and services from clients, physicians, staff, and the public, and assist primary care providers to ensure smooth operation and flow of patient visits and care.

Qualifications: Education, Training, and Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years of recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations is preferred.

Skills and Abilities

• Ability to work effectively with others in a fast-paced health centre environment
• Organizational and prioritization skills for multiple tasks
• Effective team collaboration skills
• Strong communication skills across all channels
• Typing speed of at least 50 words per minute
• Proficiency in computer word processing, spreadsheets, and clinical information systems
• Understanding of Medical Terminology
• Ability to operate related equipment
• Physical capability to perform duties
• Ability to follow detailed instructions
• Use of tact and diplomacy when working with others