Medical Office Assistant/ Clerk

Vancouver Island Health Authority; Langford; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Office Assistant/Clerk to join their dynamic team. This role is vital for ensuring smooth operations in a fast-paced environment, where patient and staff safety is paramount. The ideal candidate will have a strong background in clerical tasks, effective communication skills, and the ability to work collaboratively within an integrated administrative team. If you are passionate about contributing to quality patient care and thrive in a supportive healthcare setting, this opportunity is perfect for you.

Qualifications

• Grade 12 and Medical Office Assistant course required.
• 2 years of recent experience in a health care setting preferred.

Responsibilities

• Perform clerical and medical office assistant duties.
• Assist with scheduling, billing, and data entry.
• Support patient visits and care flow.

Skills

Effective communication

Organizational skills

Teamwork

Typing speed (50 wpm)

Computer proficiency

Medical terminology knowledge

Tact and diplomacy

Education

Grade 12 education

Medical Office Assistant course

Tools

Word processing software

Spreadsheet applications

Clinical information systems

Job description

Medical Office Assistant/ Clerk - (209920)

St. Anthony's Primary Care Centre - Victoria, BC V9B 2W7 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time: 0800-1600

Days Off

Vacancy Type: Casual

Salary Range (Hourly Rate): $25.54 - $27.22

Planned Start Date: Mar. 3 2025

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check): Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.