Medical Office Assistant/ Clerk

Island Health; Ladysmith; On-site; CAD 40,000 - 55,000; Full time

Job summary

Island Health is seeking a Medical Office Assistant/Clerk to join their integrated administrative team. This role involves various clerical duties, including scheduling, billing, and assisting with patient care. Candidates should have Grade 12 education, medical office training, and relevant experience in a healthcare setting.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course.
• Two years of recent related experience in a healthcare setting.

Responsibilities

• Perform clerical and medical office duties including scheduling and billing.
• Assist primary care providers with patient visits and care.
• Answer inquiries related to programs and services.

Skills

Organizational skills

Effective communication

Typing speed

Proficiency in computer systems

Understanding of Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a shared responsibility. Continuous improvement in quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties, including word processing, scheduling, provider billing, data entry, composing and signing correspondence, and typing medical and legal reports from notes or recording devices. The role also involves answering inquiries related to programs and services from clients, physicians, staff, and the public, and assisting primary care providers with the smooth operation and flow of patient visits and care.

Qualifications:

Education, Training, and Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years of recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience.

Skills and Abilities

• Experience working with at-risk or street-involved populations preferred.
• Ability to work effectively with others in a fast-paced health centre environment.
• Strong organizational and prioritization skills for multiple tasks and roles.
• Effective communication skills across various communication methods.
• Typing speed of at least 50 words per minute.
• Proficiency in computer word processing, spreadsheets, and specialized clinical information systems.
• Understanding of Medical Terminology and ability to utilize related equipment.
• Physical ability to perform the duties required.
• Ability to follow detailed instructions.
• Use of tact and diplomacy when working with others.

For the full job description, please visit: https://jd.viha.ca/JD3663.pdf