Medical Office Assistant/Clerk

Vancouver Island Health Authority; Campbell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare provider in Campbell River seeks a Medical Office Assistant/Clerk to support patient services and administrative duties. This casual position requires strong organizational, communication, and computer skills, as well as a commitment to patient safety and a team-oriented approach.

Qualifications

• Grade 12 education required with completion of Medical Office Assistant course.
• Minimum two years recent experience in a healthcare setting preferred.
• Experience working with at-risk or street-involved populations is a plus.

Responsibilities

• Perform a variety of clerical and medical office assistant duties.
• Assist primary care providers with patient visits and care flow.
• Answer general inquiries related to programs and services.

Skills

Organizational skills

Communication skills

Typing speed

Computer proficiency

Medical terminology understanding

Teamwork

Tact and diplomacy

Education

Grade 12 education

Medical Office Assistant course

Job description

Medical Office Assistant/Clerk - (215208)

Campbell River Hospital - Campbell River, BC V9W 3V1 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

07:45-11:45, 08:30-16:30, 12:00-20:00

Days Off

Vacancy Type

Casual

Salary Range (Hourly Rate)

$25.54 - $27.22

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Jun. 16 2025

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.