Medical Office Assistant/Clerk

Island Health; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dedicated team at a leading health authority, where your role as a Medical Office Assistant/Clerk will be pivotal in ensuring smooth operations within a fast-paced healthcare environment. You will engage in a variety of clerical and medical office tasks, from scheduling appointments to managing provider billing and data entry. This position offers a unique opportunity to contribute to patient care while working collaboratively with healthcare professionals. If you are organized, communicative, and passionate about healthcare, this role is an excellent fit for you.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course required.
• 2 years' recent related experience in a health care setting preferred.

Responsibilities

• Perform clerical and medical office assistant duties including scheduling and data entry.
• Assist primary care providers with patient visits and care.

Skills

Organizational Skills

Effective Communication

Typing Speed (50 wpm)

Proficiency in Word Processing

Understanding of Medical Terminology

Ability to Work in Fast-Paced Environment

Teamwork Skills

Tact and Diplomacy

Education

Grade 12 Education

Medical Office Assistant Course

Tools

Spreadsheet Applications

Clinical Information Systems

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Skills And Abilities

Experience working with at-risk or street-involved populations preferred.

1. Demonstrated ability to work effectively with others in fast-paced health centre environment.
2. Ability to organize and prioritize multiple tasks and work roles.
3. Ability to work as an effective member of an integrated administrative team.
4. Ability to communicate effectively using all communication vehicles.
5. Ability to type a minimum 50 wpm.
6. Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
7. Demonstrated ability to utilize and understand Medical Terminology.
8. Ability to operate related equipment.
9. Physical ability to perform the duties of the position.
10. Ability to follow detailed instruction.
11. Ability to use a high degree of tact and diplomacy in working with others.