Medical Office Assistant

WELL Health Technologies Corp; Vaughan; On-site; CAD 40,000 - 55,000; Full time

Job summary

WELL Health Technologies is seeking a motivated Medical Office Assistant to support physicians in delivering patient care. The role involves administrative and lab duties within a team-based environment. Ideal candidates will have a high school diploma, strong communication skills, and the ability to work independently. Join a diverse and inclusive workplace recognized as a Great Place to Work.

Benefits

Diversity and inclusion commitment

Great Place to Work certification

Qualifications

• Team player with strong communication skills.
• Organized and able to prioritize tasks.
• Open and adaptable to shift patterns.

Responsibilities

• Answer calls, greet patients, and schedule appointments.
• Collect and prepare specimens, perform basic lab tests.
• Coordinate patient care and monitor the waiting room.

Skills

Communication

Attention to detail

Problem-solving

Education

High school diploma or equivalent

MOA certification

Tools

EMR system OSCAR

Job description

WELL Health Technologies is an innovative healthcare company leveraging technology to improve health outcomes by supporting practitioners and patients. Publicly traded on the Toronto Stock Exchange under the symbol "WELL," it is the largest clinic network in Canada with over 180 clinics and 3,400 healthcare providers, facilitating more than 4.2 million patient interactions annually. The clinics offer services such as walk-in appointments, family medicine, internal medicine, kinesiology, sleep apnea treatment, and women’s health services.

WELL provides healthcare practitioners with a comprehensive platform that includes electronic medical records (EMR), practice management, telehealth, digital health apps, billing, patient engagement, and data protection tools, all designed to enhance care delivery and patient experience.

Position Summary:

We are seeking a motivated team player to join our dynamic, fast-growing organization. You will support physicians in delivering excellent patient care within a team-based environment. If you enjoy helping people, this role is for you.

What you will be doing:

1. Administrative duties: Answer calls, greet patients, schedule appointments, manage referrals, results, and billing.
2. Lab duties: Collect and prepare specimens, perform basic lab tests, dispose of contaminated supplies, sterilize instruments.
3. Patient care duties: Coordinate patient care, check-in, prep, escort to exam rooms, answer questions, provide post-appointment service, monitor waiting room.
4. General duties: Maintain patient confidentiality, perform clinical and administrative tasks as required.

Qualifications:

• High school diploma or equivalent
• Team player with strong communication skills
• Attention to detail, organized, and able to prioritize
• Ability to work independently and in a team
• Problem-solving skills and initiative
• Open, accountable, and adaptable to shift patterns (including evenings and weekends)
• MOA certification and experience with EMR system OSCAR and MSP billing are assets

The salary is competitive and based on experience and qualifications. WELL is committed to diversity, inclusion, and accessibility, fostering a workplace where all differences are valued. We are certified as a Great Place to Work, reflecting our culture of trust and employee well-being.

For more information, visit: www.well.company and wellclinics.ca