Medical Office Administrator - Relief Contract

woolwichcommunityhealthcentre; St. Jacobs; On-site; CAD 24,000 - 28,000; Part time

Job summary

Woolwich Community Health Centre is seeking a part-time Medical Office Administrator to support a multi-disciplinary team with scheduling, records management, and clerical tasks across clinics in St. Jacobs area.

The role requires high school (college health admin preferred), English fluency, and EMR experience. The position is 0.5 FTE with potential relocation among St. Jacobs, Wellesley, Linwood, and New Hamburg clinics.

Qualifications

• Must be fluent in English (reading, writing, speaking, listening).
• Exceptional organization and prioritization skills are required.
• Ability to multitask in a fast-paced health office.

Responsibilities

• Provide clerical and administrative support to a multidisciplinary health team.
• Manage appointment bookings and health records with confidentiality per PHIPA.
• Operate EMR and booking systems, prepare documents, and handle messages.
• Greet clients, answer calls, book appointments, and direct inquiries professionally.
• Process fee-for-service payments and maintain a tidy, safe workplace.

Skills

English proficiency

Excellent communication

Organizational skills

Education

High School Diploma

College Diploma in health administration

Tools

Practice Solutions EMR

Job description

Woolwich Community Health Centre (WCHC) is hiring a Medical Office Administrator for a Part-time Relief Contract (0.5 FTE, 18.75 hours/week) until March 31, 2027. The Medical Office Administrator team provides support to an inter-disciplinary health care team, primarily through client appointment scheduling, health records management, and general clerical, reception, and administrative support to the health care team. This is a relief position that may require the successful candidate to work at the St. Jacobs, Wellesley, Linwood or New Hamburg clinics, as operational needs dictate.

Responsibilities will include but not limited to:

• Providing clerical/administrative support to the multi-disciplinary health team.
• Confidentiality and adherence to PHIPA.
• Computer system: Booking appointments, managing schedules, preparing documents, managing messages/completing assigned tasks.
• Working on-site with appropriate PPE if required, in an ever-changing healthcare climate.
• Answer incoming telephone calls, greeting in person clients, booking appointments, providing information, or directing appropriately in a professional and efficient manner while following process.
• Process fee-for-service payments.
• Ensure a safe, clean, tidy, and secure working environment utilizing relevant occupational health and safety guidelines.
• Ability to manage interruptions, distractions and changing priorities; must be able to function in a very busy office setting; ability to multitask and manage multiple responsibilities.

Requirements:

• High School Diploma or equivalent. College Diploma preferred in related health administration field.
• Previous experience required within a medical facility.
• Medical Terminology and ability to triage.
• Must be proficient in English (fluency in reading, writing, speaking, listening/understanding).
• Computer and EMR knowledge. Experience with Practice Solutions EMR is considered an asset
• Exceptional organization and prioritization skills.
• Detail oriented, accuracy and ownership.
• Excellent interpersonal and communication skills (written and verbal).
• Ability to work individually and as a part of our team.
• Capacity to multi-task in a fast-paced environment under pressure essential.
• Excellent customer service skills and professionalism.Punctual, courteous, and a positive attitude.
• Must be able to work at all locations as needed.

Only applicants selected for an interview will be contacted.

Woolwich Community Health Centre is committed to employment equity and providing equal opportunity for people with disabilities. We encourage applications from people representing the diverse communities we serve, and if requested, we modify our recruitment and hiring processes to make accommodations that are responsive to applicants’ needs.

Vacancy Type: New

Temporary Part- time (until March 31, 2027)