Medical Excellence Specialist

PowerToFly; Montreal (administrative region); Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading pharmaceutical company in Montreal seeks a Medical Excellence Specialist to support innovative medical affairs practices. The role includes promoting medical excellence standards, developing training programs, and facilitating the adoption of digital technologies. Candidates must hold an advanced degree in Life Sciences and have at least 2 years of experience with CRM systems. This hybrid position requires strong communication skills and a commitment to innovation and excellence in patient care.

Benefits

Opportunity to impact patient lives

Flexible work environment

Commitment to diversity and inclusion

Qualifications

• Minimum 2 years experience with CRM systems, preferably VEEVA.
• Experience in scientific or medical communications, preferably in an agency environment.
• Exceptional skills in project planning and management.

Responsibilities

• Promote adoption of medical excellence standards.
• Track performance metrics for organizational impact.
• Develop tools to support Medical Excellence.

Skills

Digitally native with tech awareness

Project planning and management

Excellent communication skills

Ability to influence without authority

Strong relationship-building skills

Education

Advanced degree in Life Sciences or related field

Tools

Customer Relationship Management (CRM) system

VEEVA

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Overview

The Medical Excellence Specialist strengthens AbbVie’s medical affairs team by championing best practices, fostering innovation, and advancing digital capabilities. Acting as a bridge between strategy and operations, this role ensures that medical teams consistently deliver value and maintain high standards, in line with AbbVie’s commitment to patient centricity, innovation, and integrity.

Key Responsibilities

• Promote the adoption of medical excellence standards and drive ongoing improvements across medical affairs.
• Track and assess performance metrics to identify areas for organizational impact.
• Develop practical processes, tools, and materials to support Medical Excellence.
• Support the technical implementation & adoption of existing & new technologies and digital practices department wide.
• Create, deliver, and maintain training programs and resources tailored to various medical affairs activities, including fieldwork, evidence generation, and publications.
• Support AbbVie’s digital transformation through projects such as omnichannel communication and advancing digital expertise within the in-field medical team.
• Collaborate with the Senior Manager, Medical Excellence to introduce innovative, digital solutions that enhance scientific engagement and operational performance.
• Gather feedback on needs and opportunities, sharing insights with leadership to drive continuous improvement.
• Stay updated on global trends in medical affairs, digital health, and compliance to keep our practices current and compliant.

Qualifications

Education

• Advanced degree in Life Sciences or related field.

Experience

• Experience in scientific or medical communications, preferably in an agency environment.
• Experience in pharmaceutical industry (an asset)
• Minimum 2 years of experience with Customer Relationship Management system, preferably VEEVA (an asset)
• Minimum 2 years of experience in development of multi/omnichannel plans & development of digital technologies including: Veeva Approved Emails (VAEs), Closed-Loop Media (CLM), Interactive Medical Aids (IMAs) (an asset)
• Exceptional skills in project planning and management.
• Experience working and coordinating with in-field team members and working in a cross-functional or matrix setting.

Skills

• Digitally native, eager to learn new platforms; with awareness of emerging trends and technologies within & outside of the pharmaceutical industry
• Agile, adaptable to change, responsive to team needs, with an understanding & ability to appropriately gauge the sense of urgency, prioritization of the diverse types of requests from varied internal and external stakeholders; able to succeed in a fast-paced setting
• A track record of successfully driving change, with a focus on delivering high-quality results to the medical affairs team & the overall business
• Proven ability to take initiative, able to self-manage, balance workload & priorities and adjust with agility and accountability accordingly
• Excellent interpersonal, communication, and relationship-building skills
• Resourceful, creative, and able to bring fresh insights & new ways of working to a dynamic, fast-paced, business environment
• Influential without direct authority; skilled at leading cross-functional projects.
• Committed to compliance, scientific rigor, and ethical standards.
• Curious & passionate about healthcare innovation and technology.
• Collaborative, with strong relationship-building skills with internal & external stakeholders.

AbbVie aims to offer a French-speaking workplace in Quebec and has made efforts to limit English requirements. However, advanced English skills are essential for this role because the position involves working with English-speaking employees, clients, and regions outside Quebec.

This position is suited for proactive, team-oriented professionals who embody AbbVie’s values by driving creativity, operational excellence, and a digital-first mindset to increase the positive impact of medical affairs. In this role, your work will help ensure that Canadian patients benefit from the highest standards of medical affairs.

Travel:10% of time
Hybrid mode: 3 days in office, Tuesday Wednesday and Thursday

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

What AbbVie Has to Offer

Our work can—and does—have a tangible, lasting impact on millions of people. But it’s not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.