Medical Equipment and Systems Specialist

Altasciences

Montreal

Hybrid

CAD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health/Dental/Vision Insurance Plans

RRSP with Employer Match

Paid Vacation and Holidays

Telework when applicable

Job summary

Altasciences in Montreal, QC seeks a Medical Equipment and Systems Specialist to coordinate, verify and maintain equipment and related system installations in compliance with study protocols, GCP and SOPs. You will calibrate equipment, perform preventative maintenance, document calibration records, and support audits while collaborating with department heads to meet equipment needs and control costs.

The role requires a High School Diploma, 1 year of related experience, strong computer literacy,

Qualifications

High School Diploma required.
1 year of related equipment/maintenance experience.
Proficient with Microsoft Office software.
Must read and interpret technical manuals.
Excellent written and verbal communication skills.
Bilingual English/French for Canadian locations.

Responsibilities

Coordinate, verify and maintain equipment and system installations.
Calibrate equipment per manufacturer instructions or SOPs.
Perform preventative maintenance and document records.
Support audits by providing equipment documentation to QA.
Verify vendor certifications and qualifications with QA.
Collaborate with department heads to fulfill equipment needs.
Identify cost-saving opportunities without compromising quality.
Ensure backup parts are available for rapid turnaround.
Assist with service agreements with the finance team.
Troubleshoot malfunctions and respond to outages as needed.
Maintain a master inventory and calibration calendar.
Provide training on equipment use when necessary.
Participate in evaluating new technologies and updates.

Skills

Microsoft Suite

Computer literacy

Bilingual English/French

Technical document literacy

Verbal and written communication

Interpersonal skills

Discretion & integrity

Relationship building

Self-directed

Prioritization

Education

High School Diploma

Job description

About The Role

The Medical Equipment and Systems Specialist is responsible for the coordination, verification and/or maintenance of equipment and related system installations. The Medical Equipment and Systems Specialist will execute tasks performed in compliance with study protocol, Good Clinical Practices (GCP) and/or Standard Operating Procedures (SOP)s.

What You'll Do Here

Perform equipment calibration per manufacturer instructions and/or SOP or set up calibration visits with vendors as needed.
Perform preventative maintenance as per manufacturer instructions and/or SOP or set up preventative maintenance visits with vendors as needed.
Ensure proper documentation and maintenance of calibration records.
Provide equipment/systems related documentation to QA as requested for internal and/or external audits.
Ensure equipment vendors have appropriate certifications and verify qualifications with QA.
Work closely with all department heads to ensure all equipment needs and requests are fulfilled in a timely and efficient manner.
Proactively pursue opportunities to cut costs, without compromising the quality of services.
Ensure backup parts/accessories are available for quick turnaround from time of request.
Work closely with finance department when determining service agreement terms.
Recognize and troubleshoot malfunctions to equipment.
Respond to outages or issues that can occur after hours when necessary.
Maintain a master inventory for all equipment.
Maintain a calibration and preventative maintenance calendar.
Collaborate with team members to ensure the proper use of equipment and related systems and perform training when necessary.
Participate in the evaluation and implementation of new technologies.
If applicable, update eSource system with equipment numbers, calibration/preventative maintenance timeframes for use during clinical trials.
Assign equipment asset tags to newly inventoried equipment.
Maintain and advocate a high level of customer service and quality within the department.
Proactively communicate issues and problem resolutions to departmental supervisors and managers.

What You'll Need to Succeed

High School Diploma
1 year of related experience
Microsoft Suite
Strong computer literacy
Ability to read and interpret technical documents and industry specific manuals. Ability to write reports and correspondence.
Excellent verbal and written communication skills.
Bilingual proficiency in English/French for Canadian locations
Well-developed interpersonal skills are required.
Personal/professional integrity and proven discretion in handling confidential information.
Ability to develop strong trusting relationships in order to gain support and achieve results.
Capable of managing multiple conflicting priorities.
Must be self-directed, motivated, and have a willingness to take the initiative to identify and anticipate client needs and make recommendations for implementation.

Altasciences strives to provide a French work environment for its employees in Quebec. Altasciences has taken all reasonable measures to avoid imposing the above language requirement. This requirement is essential for the position of the Medical Equipment and Systems Specialist in particular, but without limitation, for the following reason(s):