Medical Director

National Veterinary Associates, Inc.; Village of Spring Lake; On-site; CAD 182,000 - 293,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with employer match

Paid time off

Job summary

Clarke Animal Hospital is seeking an experienced Medical Director to lead our medical team and uphold the highest standards of patient care. The role emphasizes mentorship of veterinarians and staff, collaboration with hospital leadership, and a focus on service excellence for clients and patients.

You will drive clinical quality, manage medical protocols, and support growth and compliance initiatives within a family‑oriented practice.

Qualifications

• DVM or equivalent from an accredited institution.
• Active veterinary license in good standing.
• Proven leadership experience within a veterinary setting preferred.
• Strong interpersonal, organizational, and communication skills.

Responsibilities

• Provide medical leadership and ensure the highest standards of patient care.
• Mentor and support associate veterinarians and medical staff.
• Partner with the Hospital Manager to drive operational excellence, financial performance and team development.
• Cultivate a positive, collaborative culture that promotes exceptional client service and staff satisfaction.

Skills

Leadership

Communication

Team mentorship

Clinical excellence

Education

DVM

Job description

Clarke Animal Hospital is a full-service, four-doctor companion animal practice dedicated to providing exceptional medical, surgical, and dental care. Our team is passionate about strengthening the human-animal bond through high-quality medicine delivered with compassion and integrity.

We are seeking an experienced, motivated Medical Director to lead our medical team and continue our tradition of excellence. The ideal candidate will possess outstanding leadership and communication skills, a collaborative spirit, and a commitment to providing the highest standards of patient care.

At Clarke Animal Hospital, we foster a fun, supportive, and family-oriented environment. We value work-life balance, offer flexible scheduling, and provide a competitive compensation and benefits package.

Our Facility Includes

• Dedicated Surgery Suite
• Soft Tissue & Orthopedic Surgery
• In‑House Digital Radiography
• All-New Equipment for Oral Surgery and Dental Prophylaxis
• In‑House Laboratory
• Tonovet
• State-of-the-Art Anesthetic Monitoring Equipment
• Expanding and Loyal Clientele

About Our Location

Located just minutes from beautiful Lake Michigan, our community offers an ideal blend of professional opportunity and outdoor recreation. Enjoy hiking, boating, fishing, and cross‑country skiing in nearby state parks, or take a short drive to Grand Rapids to explore its vibrant arts, dining, and entertainment scene.

Position Overview

As Medical Director, you will:

• Provide medical leadership and ensure the highest standards of patient care.
• Mentor and support associate veterinarians and medical staff.
• Partner with the Hospital Manager to drive operational excellence, financial performance, and team development.
• Cultivate a positive, collaborative culture that promotes exceptional client service and staff satisfaction.

Key Responsibilities

Advancing Medical Care

• Oversee medical and surgical cases to ensure quality outcomes and client satisfaction.
• Establish and maintain hospital medical standards and protocols.
• Support client communication and education throughout the care process.
• Manage medical inventory and control costs effectively.

Leadership and Team Development

• Participate in recruiting, training, and mentoring veterinarians and staff.
• Conduct performance evaluations and provide professional guidance.
• Ensure all medical staff receive appropriate training and continuing education.
• Partner with the Hospital Manager on staff development and compliance programs.

Financial and Operational Management

• Support the hospital’s financial health through efficient operations and strategic growth.
• Participate in annual planning and budgeting.
• Monitor key performance indicators and implement improvements where needed.

Practice Growth and Community Engagement

• Foster client loyalty and encourage community involvement.
• Embrace innovation and change that enhances patient care and team performance.
• Support marketing and growth initiatives aligned with hospital goals.

Qualifications

• Doctor of Veterinary Medicine (DVM or equivalent) from an accredited institution.
• Active veterinary license in good standing in the state of Michigan.
• Proven leadership experience within a veterinary setting preferred.
• Strong interpersonal, organizational, and communication skills.

Why Join Clarke Animal Hospital?

At Clarke Animal Hospital, you’ll find more than just a workplace — you’ll join a supportive team that values collaboration, professional growth, and the well‑being of both our patients and our people. If you’re a dedicated veterinarian ready to take on a leadership role in a thriving, well-respected practice, we’d love to meet you.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

National Veterinary Associates (NVA) offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.