Medical Consultant - Investigations

College-of-Physicians-; Winnipeg; On-site; CAD 110,000 - 140,000; Full time

Job summary

The College of Physicians and Surgeons of Manitoba is seeking a Medical Consultant to assist the Investigation Committee by reviewing complaints about registrants, guiding the investigation process, and preparing comprehensive reports for committee consideration.

The role requires a physician with substantial clinical experience and the ability to work independently with a multidisciplinary team, ensuring confidentiality and adherence to Manitoba medical standards.

Qualifications

• Physician with a minimum of 8 years of clinical experience.
• Experience in surgical specialties is an asset, but broad range of clinical experience will be considered.
• Practice in and familiarity with healthcare in Manitoba preferred.
• Must be eligible for full registration and licensure in Manitoba.

Responsibilities

• Review complaints against CPSM registrants.
• Assess jurisdictional issues and privacy concerns.
• Direct CPSM staff with respect to processing the complaint and collecting information.
• Communicate with complainants, registrants and others as required.
• Prepare Investigator's Report detailing the issues and recommendations for the Investigation Committee.
• Interview registrants and complainants when necessary.
• Gather information including from third parties and expert opinions.
• Collaborate with legal counsel to address applicable issues.
• Attend Investigation Committee meetings to provide information and clarification.

Skills

Ethics & professionalism

Medical knowledge & standards

Collaborative work

Organization & time management

Computer literacy

Report writing

Confidentiality

Communication skills

Policy adherence

Education

Physician with 8+ years clinical experience

Job description

Medical Consultant to Investigation Committee - (0.4 - 0.6 Full Time Equivalent)

The College of Physicians and Surgeons of Manitoba

Position Summary:

Reporting to the Assistant Registrar, Complaints and Investigation, the Medical Consultant assists with resolving complaints received by CPSM in relation to registrants. This includes investigating relevant issues and preparing a report for consideration by the Investigation Committee in their reviews.

Duties & Responsibilities:

• Review of complaints made against registrants of CPSM, including:
• Assessing for jurisdictional issues
• Assessing privacy issues (legal authority of the complainant to access patient personal health information)
• Identifying matters which require legal advice
• Directing CPSM staff with respect to processing the complaint and collecting the relevant information required to address the issues raised.
• Communication with complainants, registrants and others, as required, to address relevant issues:
• Assuring letters to registrants include specific issues of concern that are to be addressed
• Assuring the letter to the complainant explain the process and/or limitations on the review
• Investigating the concerns raised, including:
• Reviewing the complaint and response from the registrant,
• Reviewing the follow up response from the complainant, where applicable
• Reviewing medical records to summarize the relevant care
• Interviewing registrants and complainants, where necessary, to ensure their perspective on relevant issues are addressed.
• Gathering other information as necessary to address the relevant issues, including from third parties. This includes Interviewing 3rd parties, where appropriate.
• Obtaining expert opinions where necessary, including formulating questions for their consideration.
• Working in collaboration with legal counsel to ensure all applicable legal or process issues are considered.
• Preparation of an Investigator's Report detailing all relevant information for the Investigation Committee, including:
• An overview of the circumstances and concerns raised
• A review of the medical record and other applicable documents
• An analysis of the issues raised including whether the care and/or conduct appear to meet the expected standard
• Any other information that may impact the Committee decision on the matter
• Attendance at Investigation Committee meetings to provide information or clarification as requested by the Committee
• Assistance to the Assistant Registrar, as required
• Other duties as assigned

Education & Experience:

• A physician with a minimum of 8 years of clinical experience. Experience in surgical specialties would be an asset, but broad range of clinical experience will be considered
• Practice in and familiarity with healthcare in Manitoba would be preferred
• Must be eligible for full registration and licensure in Manitoba

Skills and Knowledge:

• Impeccable ethics and professionalism
• Knowledge of the standards which govern the practice of medicine in Manitoba
• Demonstrated ability to work collaboratively
• Excellent organization, time management and planning skills, including the ability to work and problem solve independently within general guidelines and with multiple deadlines
• Proficiency with computers, including digital document management and basic keyboarding and Office 365 skills for basic communications
• Demonstrated report writing skills for a multi-disciplinary audience
• Ability to deal with confidential information that may not be shared internally or externally
• Professional communication and interpersonal skills to build and maintain rapport with stakeholders at all levels
• Ability to adhere to applicable policies and procedures in the Complaints and Investigation Department

Performance Standards:

• Impeccable ethics and professionalism
• Completes work with accuracy and appropriate detail and within prescribed deadlines
• Completes work in collaboration with other members of the multidisciplinary team
• Treat complainants and registrants with respect
• Maintains strict confidentiality
• Ensures communications are clear and concise
• Follows policies and guidelines
• Seeks guidance from the Assistant Registrar where appropriate

Please state your preference for full time equivalent between 0.4 -0.6.

Open until filled