Medical Consultant - Investigations

College of Physicians & Surgeons; Winnipeg; On-site; CAD 48,000 - 72,000; Part time

Job summary

The College of Physicians and Surgeons of Manitoba is seeking a Medical Consultant to support the Investigation Committee on a 0.4–0.6 FTE basis. Reporting to the Assistant Registrar, Complaints and Investigation, you will assist with resolving complaints, investigate issues, review records, interview registrants and complainants, and prepare an Investigator’s Report for committee review.

Eligibility requires a physician with at least 8 years of clinical experience and eligibility for Manitoba

Qualifications

• Must be a physician with a minimum of 8 years of clinical experience.
• Eligibility for full registration and licensure in Manitoba.
• Experience in surgical specialties would be an asset.

Responsibilities

• Review complaints against CPSM registrants, assess jurisdiction and privacy issues.
• Investigate concerns, summarize medical records and gather information.
• Interview registrants and complainants; obtain expert opinions when needed.
• Prepare Investigator’s Report detailing circumstances and issues for the Investigation Committee.
• Collaborate with legal counsel to ensure compliance with processes.

Job description

Medical Consultant to Investigation Committee - (0.4 - 0.6 Full Time Equivalent)

The College of Physicians and Surgeons of Manitoba

Position Summary:

Reporting to the Assistant Registrar, Complaints and Investigation, the Medical Consultant assists with resolving complaints received by CPSM in relation to registrants. This includes investigating relevant issues and preparing a report for consideration by the Investigation Committee in their reviews.

Duties & Responsibilities:

• Review of complaints made against registrants of CPSM, including:
• Assessing for jurisdictional issues
• Assessing privacy issues (legal authority of the complainant to access patient personal health information)
• Identifying matters which require legal advice
• Directing CPSM staff with respect to processing the complaint and collecting the relevant information required to address the issues raised.
• Communication with complainants, registrants and others, as required, to address relevant issues:
• Assuring letters to registrants include specific issues of concern that are to be addressed
• Assuring the letter to the complainant explain the process and/or limitations on the review
• Investigating the concerns raised, including:
• Reviewing the complaint and response from the registrant,
• Reviewing the follow up response from the complainant, where applicable
• Reviewing medical records to summarize the relevant care
• Interviewing registrants and complainants, where necessary, to ensure their perspective on relevant issues are addressed.
• Gathering other information as necessary to address the relevant issues, including from third parties. This includes Interviewing 3rd parties, where appropriate.
• Obtaining expert opinions where necessary, including formulating questions for their consideration.
• Working in collaboration with legal counsel to ensure all applicable legal or process issues are considered.
• Preparation of an Investigator’s Report detailing all relevant information for the Investigation Committee, including:
• An overview of the circumstances and concerns raised
• A review of the medical record and other applicable documents
• An analysis of the issues raised including whether the care and/or conduct appear to meet the expected standar d
• Any other information that may impact the Committee decision on the matter
• Attendance at Investigation Committee meetings to provide information or clarification as requested by the Committee
• Assistance to the Assistant Registrar, as required
• Other duties as assigned

Qualifications:

Education & Experience:

• A physician with a minimum of 8 years of clinical experience. Experience in surgical specialties would be an asset, but broad range of clinical experience will be considered
• Practice in and familiarity with healthcare in Manitoba would be preferred
• Must be eligible for full registration and licensure in Manitoba

Skills and Knowledge:

• Impeccable ethics and professionalism
• Knowledge of the standards which govern the practice of medicine in Manitoba
• Demonstrated ability to work collaboratively
• Excellent organization, time management and planning skills, including the ability to work and problem solve independently within general guidelines and with multiple deadlines
• Proficiency with computers, including digital document management and basic keyboarding and Office 365 skills for basic communications
• Demonstrated report writing skills for a multi-disciplinary audience
• Ability to deal with confidential information that may not be shared internally or externally
• Professional communication and interpersonal skills to build and maintain rapport with stakeholders at all levels
• Ability to adhere to applicable policies and procedures in the Complaints and Investigation Department

Performance Standards:

• Impeccable ethics and professionalism
• Completes work with accuracy and appropriate detail and within prescribed deadlines
• Completes work in collaboration with other members of the multidisciplinary team
• Treat complainants and registrant s with respect
• Maintains strict confidentiality
• Ensures communications are clear and concise
• Follows policies and guidelines
• Seeks guidance from the Assistant Registrar where appropriate

Please state your preference for full time equivalent between 0.4 -0.6.

Open until filled