Media Operations Specialist — Data, QA & Governance

Starcom Worldwide, Inc.; Toronto; Hybrid; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Work Your World program enabling you

Extended long weekends

Wellness & Tech benefits

Birthday leave

Learning & Development opportunities

Mobility within Publicis Groupe

Job summary

Starcom Worldwide, Inc. is seeking a Media Operations Specialist to oversee paid media governance for Visa campaigns, establishing workflows, dependencies, process governance, and SLA enforcement across Starcom teams.

You will own billing reporting, coordinate dashboard updates with MDI teams, and drive process improvements to ensure data accuracy and timely insights for stakeholders.

Qualifications

• Strong business sense and problem solving.
• Ability to multi-task and juggle short term deliverables with long term goals.
• Excellent communication with internal and external partners.

Responsibilities

• Lead QA processes for media taxonomy, campaign classification, and platform readiness to ensure accuracy of Visa dashboards (Datorama) and MROI reporting.
• Coordinate data alignment with MDI teams on dashboard updates, reporting automation, and insights tracking.
• Maintain a robust QA checklist including pixel/tag validation, data completeness, and dashboard readiness prior to reporting cycles.
• Own and update billing reporting with decisions and budgets in monthly spend reports.
• Escalate delays, blockers, or quality issues early with mitigations and clear paths.
• Drive cross‑team governance to improve accountability, service, and reporting cadence.
• Track agency and partner recommendations and ensure alignment with Visa Finance.

Skills

Strong business sense

Stakeholder management

Teamwork

Excellent communicator

Tools

Datorama

Job description

Starcom Worldwide, Inc. is seeking a Media Operations Specialist to oversee paid media governance for Visa campaigns, establishing workflows, dependencies, process governance, and SLA enforcement across Starcom teams.

You will own billing reporting, coordinate dashboard updates with MDI teams, and drive process improvements to ensure data accuracy and timely insights for stakeholders.