Media Manager, Omnishopper

Flywheel; Toronto; On-site; CAD 112,000 - 154,000; Full time

Job summary

Flywheel is seeking a Manager, Commerce to join our Client Services team. You will partner with clients to drive eCommerce strategy and execution across retailers and intermediaries, leading day-to-day engagements and account teams to deliver best-in-class service and business growth.

This role requires strong commercial acumen, digital commerce expertise, and collaboration across internal stakeholders. Travel may be required.

Qualifications

• Proven ability to manage multiple client relationships in a fast pace environment.
• Strong business acumen and data-driven decision making.
• Experience leading or mentoring junior team members.

Responsibilities

• Lead day-to-day commerce strategy and execution across retail and media channels.
• Develop eCommerce strategies to drive sales, share, and profit for clients.
• Lead regular client meetings, provide performance updates and insights.
• Oversee and mentor junior team members, ensuring quality client deliverables.
• Collaborate with cross-functional teams to identify opportunities and resolve issues.
• Manage campaigns, budgets, and KPIs to align with client goals.
• Identify growth opportunities and present incremental value to clients.
• Stay updated on industry trends and translate them into recommendations.
• Contribute to internal training and new business initiatives.
• Ensure financial excellence across accounts, including spends and invoices
• Occasional travel as required.

Skills

Digital commerce experience

Retail media

Client management

Data analysis

Excel skills

Education

Bachelor’s Degree or equivalent experience

Job description

About Flywheel

Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

Agency

Flywheel

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Job Description

About Flywheel

Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

The Opportunity

We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day‑to‑day client engagements, manage account teams, and own the delivery of best‑in‑class service and business growth for our clients. This is a dynamic, hands‑on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.

What You Will Do

• Lead day‑to‑day commerce strategy and execution across retail and media channels.
• Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Walmart, Target, Criteo, etc.).
• Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
• Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
• Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
• Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
• Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
• Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
• Contribute to internal best practice sharing, training sessions, and new business initiatives.
• Ensure financial excellence across accounts, meticulous stewardship of campaign budgets, spends, contracts, and invoices
• Occasional travel, as required, based on client needs.

Who You Are

• Bachelor’s Degree or equivalent experience.
• 4+ years of experience in digital commerce, retail media, advertising agency or related fields, ideally with exposure to performance/direct response campaigns. Experience in retail and media sides of the business preferred but not required.
• Proven ability to manage multiple client relationships and deliver strong business results in a fast‑paced environment.
• Experience leading or mentoring junior team members, with a collaborative and supportive approach.
• Strong business acumen, analytical ability, and comfort with data‑driven decision making (advanced Excel skills a plus).
• Excellent communication, presentation, and organizational skills.
• Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
• Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture.
• A bias for action, ownership mentality, and comfort working with minimal supervision.
• Ability to translate complex data and trends into actionable recommendations for clients.

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package, unparalleled career growth opportunities, and a supportive, fun, and engaging culture.

The Interview Process

Every role starts with an introductory call with someone from our Talent Acquisition team, focused on company and values‑fit as well as your professional experience. You can expect several team interviews and, depending on the role, potential skill assessments or case presentations.

Inclusive Workforce

At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable bringing their authentic selves to work. We are an Equal Opportunity Employer and participate in E‑Verify. Everyone who applies will receive fair consideration for employment.

If you have any accessibility requirements, please let us know at [e-mail] so that we can support you.

USD $80,000-$110,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

USD $80,000-$110,000