MCI Sales Engineering Manager

MCI limited; Winnipeg; On-site; CAD 90,000 - 130,000; Full time

Job summary

MCI limited in Winnipeg is seeking a Sales Engineering Manager to bridge Private Sector Sales and the factory. You will maintain the coach product roadmap, review configurations for accuracy, and collaborate with Engineering, Supply Chain, and Operations to align technical and commercial goals.

The role requires strong leadership, detailed product knowledge, and proficiency with BI tools such as Power BI, plus Excel-based analyses. Travel may be required as part of responsibilities.

Qualifications

• Bachelor’s degree in engineering or equivalent technical experience.
• Experience leading teams and managing projects.
• Detailed technical knowledge of MCI’s product offerings.
• Understanding of BOMs and the coach configuration process.
• Proficient in Microsoft Office Suite, including Excel, Word, and Outlook, with experience utilizing Power BI and other BI tools.

Responsibilities

• Act as the voice of the customer to ensure product offerings are relevant and valued.
• Develop and maintain the coach product roadmap using QFD and other planning tools.
• Review coach specifications for technical accuracy and cost/pricing.
• Create and communicate Teamcenter bid packages and gain buy-in across functions.
• Collaborate with Sales, Marketing, Finance to optimize configurations and pricing.
• Support maintenance of product configurator and visualization tools.

Skills

Leadership

Project management

Technical knowledge

BOMs

Communication

Power BI

Microsoft Office

Education

Bachelor’s degree in engineering

Tools

Power BI

Microsoft Office Suite

Job description

POSITION SUMMARY:

The MCI Sales Engineering Manager will serve as the primary liaison between MCI Private Sector Sales and the factory (Engineering, Sourcing, Operations). This position seeks to balance the needs of MCI's customers against the organization's strategic goals, legal requirements and technical capabilities with respect to designing, configuring and building motorcoaches.

WHAT YOU WILL DO:

• Act as the "voice of the customer" to ensure that MCI product offerings are relevant and valued in the market. Regularly participate in customer meetings with MCI Sales & Service reps and attend industry trade shows & other events as required to ensure that the product needs of our customers are addressed.
• Develop, own and maintain the “coach product roadmap” using quality, function, deployment (QFD) and other product planning tools.
• Detailed product knowledge and a working understanding of MCI’s “Coach Structure Charts” is essential in this position.
• Review all private sector coach configurations in the MCI product configurator - ensure that submitted spec content is complete and technically accurate, including any new requested special developments. Consult with Engineering and other functions as required during the spec review process to ensure technical & commercial “buy-in”.
• Provide final approval for all private sector coach specs, including estimated cost/pricing. Create Teamcenter bid packages and communicate approval of all specs to the organization (approval does not guarantee orders).
• Work with Sales & Marketing to create "fast track" configurations which maximize the likelihood of customer purchases (optimal mix of coach features, fabrics, etc.).
• Work with Sales & Finance to create and maintain fixed cost/price values for basic and optional features of all private sector coach models - updates to coincide with MY and mid-MY product timing.
• Work with Engineering, Supply Chain and Operations to provide cost/price estimates for customer requested specials as required.
• Work closely with vendors to understand their current product offerings/capabilities, costs & lead times, as well as review any new product offerings to determine their applicability to the MCI coach market (e.g., conduct regular reviews of new seating and interior fabric options).
• Support the ongoing maintenance of the MCI product configurator and visualization tool - ensure that all standard product feature and option content is updated in a timely manner and accurate fixed cost/price values are linked to all basic and optional product features.
• Conduct yearly reviews of options and special usage - make recommendations to promote high usage options to basic & high usage specials to options and remove low usage options.
• Assimilate customer, sales and service feedback and provide input into the Product Planning function.
• Update product information, spec sheet data, sales product presentations, conduct training for new product features and launches.
• Compile and organize competitor coach information for the organization including maintenance of the "Product Spec Matrix" document, which provides a high-level feature comparison between all MCI and competitor coach models. Identify competitive strengths & weaknesses for product planning purposes.
• Coordinate and host customer factory visits as required.
• Review and support the creation/maintenance of MCI Marketing information (brochures, spec sheets, web pages, etc.).
• Conduct training for the Sales & Service groups on new products & features, regulatory changes, etc. in a timely manner
• Responsible to ensure all controls (ICFR Internal Controls) identified under their area of responsibility are designed and operating as outlined in the internal controls over financial reporting.
• Ensure policies and processes are established and adhered to ensure goals and objectives for all regulatory and legal requirements are met including organizational quality, environmental, health & safety programs.
• Other duties as requested.
• Some travel is required for this position

WHY JOIN OUR TEAM:

• Job Stability
• Respectful Workplace
• Safety is our top priority
• Company Paid Benefits:
  • Core Benefit Plan (Health, Dental, & Vision) - Effective Day 1 of Employment!
  • Heath Spending Account (HSA)
  • Employee Assistance Program (EAP)
  • Disability Insurance
• 12 Paid STAT Holidays
• Ability to advance your career with a growing company

WHAT YOU NEED TO BE SUCCESSFUL:

• Bachelor’s degree in engineering, or equivalent technical experience
• Experience leading teams and managing projects
• Detailed technical knowledge of MCI’s product offerings
• Understanding of BOMs and the coach configuration process, including the concept of Coach Structure Charts
• Proficient in Microsoft Office Suite, including Excel, Word, and Outlook, with experience utilizing Power BI and other business intelligence tools
• Highly motivated individuals with excellent communication skills.