Material Handler

BioPoint, Inc.; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading wholesale distributor that values innovation and customer service! As a Material Handler, you will play a vital role in ensuring customer satisfaction through accurate order processing and efficient material handling. This dynamic position offers you the chance to work in a supportive team environment, develop your skills with ongoing training, and grow your career in a stable company with strong core values. Enjoy a workplace that prioritizes your professional development and work-life balance. If you're ready to make a difference and thrive in a fast-paced setting, this opportunity is perfect for you!

Benefits

Great Mentors and On-the-Job Training

Competitive Salary

Benefits and Profit Sharing

Pension Plan with Employer Contributions

Work-Life Balance and Flex Time

Qualifications

• Grade 12 diploma or equivalent is required.
• Outstanding customer service and communication skills are essential.
• Ability to learn forklift operation and software systems.

Responsibilities

• Pick, pack, and ship customer orders with high attention to detail.
• Load and unload trucks, and operate forklifts safely.
• Maintain warehouse cleanliness and assist customers at the counter.

Skills

Customer Service

Verbal Communication

Attention to Detail

Forklift Operation

Product Knowledge

Education

Grade 12 Diploma or Equivalent

Tools

Material Handling Equipment

Computer Software for Order Processing

Job description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Job Description

As a Material Handler, you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. A high attention to detail will ensure exceptional levels of customer service and satisfaction.

Additional duties will include:

• Follow all Health and Safety rules and legislation while performing job functions
• Load and unload trucks, operate forklift and other material handling equipment
• Receiving duties include:
  • Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
  • Print and verify the computer receiving documents and enter material received into the computer system
  • Identify special order material and damaged material and store in proper location
  • Note all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
• Picking, packing, and shipping duties include:
  • Pick material for customer orders, counting and comparing items to the shipping documentation
  • Assemble material and pack appropriately for pick up or shipment to customer
  • Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
• Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels
• Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
• Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
• Assist teammates in servicing customers at the counter
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

• Grade 12 diploma or equivalent;
• Outstanding customer service and verbal communication skills
• Able to develop comprehensive product knowledge
• Ability to learn to safely operate a forklift and any other material handling equipment
• Possess a high level of attention to detail and accurately process orders
• Able to learn and operate the applicable software system used to process orders
• Ability and ambition to graduate to counter sales quickly in a busy environment.

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time