Master Educator

Bushbalm Skincare

Ottawa

Hybrid

CAD 70,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Competitive salary & benefits

Hybrid work options

Health & wellness benefits

Job summary

Bushbalm Skincare, born in Ottawa, is seeking a Master Educator to lead education for Bushbalm PRO. In this Ottawa-area role, you will deliver live and video education, create content, and act as a Subject Matter Expert across the Education team.

Expect ~25% travel and a dynamic, team-driven environment. Ideal candidates have 5+ years as a licensed esthetician with waxing experience and a proven track record in beauty training, with comfort presenting to diverse audiences and leveraging LMS and

Qualifications

5+ years as Licensed Esthetician or equivalent professional hair removal experience (including waxing).
5+ years of experience in training within the beauty, skincare, or professional spa industry.
Ability to travel internationally.
Communicate complex content clearly to optimize learner understanding and retention.
Charisma and comfort in front of cameras or large audiences.

Responsibilities

Deliver live and video education across North America; conduct demos and masterclasses.
Record education assets and produce webinars; support training events.
Co-facilitate trainings for Key Accounts and educate customer-facing teams.
Create educational content with Marketing; update library assets.

Skills

Esthetician

Training experience

Public speaking

Travel flexibility

Education delivery

LMS familiarity

Video conferencing

Social media & video

Presentation software

Camera comfort

Education

Licensed Esthetician certification

Tools

LMS platforms

TikTok

YouTube

Video conferencing tools

Presentation software

Job description

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, ON, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.
Work in a collaborative and fun environment that values creativity and fresh ideas.
Gain strong opportunities for career growth and professional development.
Help expand a brand that is available in Ulta Beauty locations nationwide and 27,000+ waxing salons.

About the Role

The Master Educator will represent Bushbalm as senior educator for our PRO Customers. This newly created role will be focused on the delivery of live and video education, focused on Bushbalm PRO product knowledge and techniques. As an experienced wax hair removal esthetician, the Master Educator will also serve as Subject Matter Expert for the Education team and cross-functionally across Bushbalm. You bring a passion for delivering engaging, impactful education that drives performance and helps estheticians thrive in their businesses. This is an Ottawa region based role. Travel time will be approximately 25%.

In this Role You Will

Education Delivery

Conduct hands‑on demos and masterclasses at industry and company events across North America
Record video for education assets in Head Office Service Room
Deliver webinars and moderate virtual events as needed
Co‑facilitate Key Account trainings
Deliver internal product‑related workshops for Customer‑facing team members
Evaluate submissions for assessed courses (e.g., certifications)

Education Content Creation

Create social media content and ads with Marketing as the educational face of Bushbalm
Collaborate with Education team on curriculum, script writing, and session planning
Curate and validate educational content including skin physiology, product application techniques, and aftercare
Collaborate on update of education content in asset library

Subject Matter Expert Consultation

Liaise cross‑functionally on FAQ, product planning, and educational product messaging
Consult with in‑house estheticians on education delivery best practices and signature demonstration methods
Liaise with Bushbalm’s PRO esthetician community, gathering insights and education opportunities

Who You Are

5+ years as Licensed Esthetician or equivalent professional hair removal experience (including waxing)
5+ years of experience in training within the beauty, skincare, or professional spa industry
Ability to travel internationally
Able to communicate complex content simply, to optimize learner knowledge retention and application
Charisma and natural ability to work in front of a camera or in front of large audiences
Familiar with use of education delivery platforms including LMS, Intranet, TikTOK, YouTube and other social media
Technically proficient with esthetic equipment, mobile broadcasting, presentation software, and video conferencing tools
Solopreneur, franchise or B2B experience an asset

Project work required if candidate is shortlisted:

Only successful candidates will be asked to submit a recording of them demonstrating a segment of a wax service and to deliver a short product training live in an additional interview with leadership. More details will be provided on how to complete the assignment after first interviews have been completed.

Perks and Benefits