Marketing Operations Manager

Okta, Inc.; Toronto; Hybrid; CAD 104,000 - 156,000; Full time

Job summary

Join Okta as a Marketing Operations Manager where you'll oversee Salesforce for the Marketing team and enhance operational excellence. This role involves collaborating with various teams to optimize marketing efforts, requiring both technical acumen and strong communication skills. If you're passionate about making technology work smarter, this is the opportunity for you!

Benefits

Health, dental, and vision insurance

RRSP with a match

Telemedicine

Paid leave (including PTO and parental leave)

Qualifications

• 5+ years of experience in Marketing or Sales Technology/Operations.
• 3+ years of hands-on Salesforce admin experience.
• Experience translating business requirements into technical solutions.

Responsibilities

• Serve as Salesforce product owner, managing platform structure and permissions.
• Partner with Business Technology to prioritize Salesforce tickets.
• Monitor integrations between Salesforce and platforms like Marketo.

Skills

Problem-solving

Collaboration

Communication

Attention to detail

Education

Salesforce Certified Administrator

5+ years in Marketing or Sales Technology/Operations

Tools

Salesforce

Marketo

Job description

Get to know Okta

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Marketing Operations TeamThe Marketing Operations team sits at the core of Okta’s go-to-market strategy, enabling marketing performance through thoughtful systems, streamlined processes, and trusted data. As part of the broader Marketing Data Operations and Technology group, the team drives operational excellence and optimizes the technologies and data flows that power our demand engine and marketing insights.

The Marketing Operations Manager OpportunityReporting to the Director of Marketing Operations, this role will serve as the primary Salesforce product owner for the Marketing organization. You’ll help maintain and optimize our Salesforce instance while partnering with teams across Marketing, Business Technology, and xDR Operations. This opportunity is ideal for someone who thrives in cross-functional environments, brings a critical eye to system design, and is passionate about making technology work smarter for the business.

What you’ll be doing

• Serve as the Salesforce product owner for Marketing, overseeing the platform’s structure, permissions, and key objects
• Manage project work, enhancements, and documentation across areas like Lead, Contact, Campaign, and Custom Marketing Objects
• Partner with Business Technology to scope and prioritize Salesforce tickets and enhancement requests
• Own and manage SFDC MarTech packages, including version control and vendor coordination
• Collaborate with the Marketing Data team to ensure Salesforce supports marketing data collection and transfer
• Monitor integrations between Salesforce and key platforms like Marketo, Outreach, and 6sense
• Identify and address issues with data flows or system performance
• Create and maintain processes to reduce tech debt, improve security, and support audit compliance

What you’ll bring to the role

• 5+ years of experience in Marketing or Sales Technology/Operations
• 3+ years of hands-on Salesforce admin experience
• Experience translating business requirements into scalable technical solutions
• Strong problem-solving skills and attention to detail
• Excellent collaboration and communication skills with cross-functional teams

And extra credit if you have experience in any of the following!

• Experience with Marketo and other MarTech platforms
• Familiarity with integrating SFDC packages and understanding package versioning
• Exposure to security, audit, or SOX compliance in a marketing systems context

#LI-MC1

#LI-Hybrid

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:https://rewards.okta.com/can .

The annual base salary range for this position for candidates located in Canada is between:

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Marketing Operations TeamThe Marketing Operations team sits at the core of Okta’s go-to-market strategy, enabling marketing performance through thoughtful systems, streamlined processes, and trusted data. As part of the broader Marketing Data Operations and Technology group, the team drives operational excellence and optimizes the technologies and data flows that power our demand engine and marketing insights.

The Marketing Operations Manager OpportunityReporting to the Director of Marketing Operations, this role will serve as the primary Salesforce product owner for the Marketing organization. You’ll help maintain and optimize our Salesforce instance while partnering with teams across Marketing, Business Technology, and xDR Operations. This opportunity is ideal for someone who thrives in cross-functional environments, brings a critical eye to system design, and is passionate about making technology work smarter for the business.

What you’ll be doing

• Serve as the Salesforce product owner for Marketing, overseeing the platform’s structure, permissions, and key objects
• Manage project work, enhancements, and documentation across areas like Lead, Contact, Campaign, and Custom Marketing Objects
• Partner with Business Technology to scope and prioritize Salesforce tickets and enhancement requests
• Own and manage SFDC MarTech packages, including version control and vendor coordination
• Collaborate with the Marketing Data team to ensure Salesforce supports marketing data collection and transfer
• Monitor integrations between Salesforce and key platforms like Marketo, Outreach, and 6sense
• Identify and address issues with data flows or system performance
• Create and maintain processes to reduce tech debt, improve security, and support audit compliance

What you’ll bring to the role

• 5+ years of experience in Marketing or Sales Technology/Operations
• 3+ years of hands-on Salesforce admin experience
• Experience translating business requirements into scalable technical solutions
• Strong problem-solving skills and attention to detail
• Excellent collaboration and communication skills with cross-functional teams

And extra credit if you have experience in any of the following!

• Salesforce Certified Administrator
• Experience with Marketo and other MarTech platforms
• Familiarity with integrating SFDC packages and understanding package versioning
• Exposure to security, audit, or SOX compliance in a marketing systems context

#LI-MC1

#LI-Hybrid

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:https://rewards.okta.com/can .

The annual base salary range for this position for candidates located in Canada is between: $104,000 — $156,000 CAD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ .

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ .

U.S. Equal Opportunity Employment Information
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The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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