Marketing Operations Manager

Eataly; Eastern Ontario; On-site; CAD 45,000 - 80,000; Full time

Job summary

Join a vibrant and innovative marketplace where you can lead marketing operations and engage with the community. In this exciting role, you will support the planning and execution of marketing strategies, manage a dynamic team, and collaborate with various stakeholders to enhance brand awareness and drive sales. Your expertise in marketing, coupled with a passion for Italian cuisine, will allow you to create memorable experiences for guests. If you thrive in a fast-paced environment and have a knack for building relationships, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Qualifications

• 2+ years of marketing experience with managerial skills.
• Knowledge of Italian cuisine and culture preferred.

Responsibilities

• Support marketing strategy execution at store level.
• Manage the in-store marketing team and events.

Skills

Verbal Communication

Written Communication

Problem-Solving

Project Management

Relationship-Building

Organizational Skills

Time Management

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Marketing

Tools

Marketing Software

Social Media Platforms

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

JOB OVERVIEW

The Marketing Operations Manager supports the planning and execution of the marketing strategy at the store level, not limited to: events, education, community relations, and graphics. Reports directly to the Director of Store Operations and reports functionally to the Director of Marketing. Manages the in-store Marketing team.

• Partners with Corporate Marketing and Store Director to execute a comprehensive marketing strategy designed to drive awareness, traffic and sales
• Collaborates with the corporate Marketing Team to understand the national marketing programs and develop related local marketing activities, in addition to store-specific initiatives and projects
• Ensures the defined strategies and initiatives are correctly executed at the store level according to the agreed upon timelines, budgets and goals
• Ensures in-store communication is up to standards and follows the brand guidelines
• On occasion utilizes the tools and systems provided to produce in-store signage (i.e. events materials, campaign posters) and oversees in-store installations (signage, VM, etc)
• On occasion produces store-related social media images when needed
• Manages the Marketing team: hires, assigns, schedules, trains, motivates, submits payroll and evaluates
• Works with the Events team, store teams and Corporate Marketing Team to define events calendar, plan and execute in-store, off-site, public and private events
• Works with Communications Team to ensure events and initiatives are properly promoted and communicated by providing needed details and content
• Manages relationships with celebrity chefs, business partners, producers, local organizations and local authorities
• Analyzes performance and reports progress to senior leadership on a weekly basis
• Keeps track of marketing spending on provided system, staying within defined budget
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree in Business or Marketing preferred
• 2+ years of experience in marketing, with prior managerial experience
• Experience in the food and beverage industry preferred
• Knowledge of Italian cuisine and culture preferred
• Exceptional verbal and written communication skills and relationship-building skills
• Excellent problem-solving and business management skills
• Knowledge of and contacts in the food industry
• Project management skills
• Organizational and time management skills

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to travel up to 10% of the time

Additional Information

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.