Why Work at OSMH Foundation
At OSMH Foundation, you'll be part of a dedicated team helping to ensure high-quality, compassionate care is available for the communities we serve. Working alongside donors, volunteers, healthcare professionals, and community partners, you'll help make a meaningful difference in the lives of patients and families across our region. We believe great work happens when people feel supported, respected, and connected to a shared purpose. OSMH Foundation team members have the chance to bring forward new ideas, and be part of an organization focused on growth, impact, and community connection.
POSITION SUMMARY:
The MarketingCoordinatoris responsible forthe execution and coordination of the Foundation’s marketing and communications activities, supporting initiatives that drive donor engagement, community awareness, and fundraising success.This role plays a key part in delivering high-quality, consistent, and engaging communications across digital and print channels, and ensuresall content is aligned with the Foundation’s brand, voice, and strategic priorities.
RESPONSIBILITIES:
Planning
- Support the development and implementation of marketing and communications plans aligned with Foundation priorities and fundraising initiatives
- Assistinmaintainingintegrated campaign calendars and content schedules across all communications channels
- Track and report on marketing and communications metrics, including engagement, reach, and performance indicators
- Identifyopportunities to improve content performance and audience engagement through data and insights
- Support long-term planning initiatives such as campaign rollouts, annual communications strategies, and key publications
Marketing & Digital Execution
- Maintainthe Foundation’s social media channels, including:
- Content planning and scheduling
- Day-to-day posting and monitoring
- Engagement and community interaction
- Executing digital advertising campaigns
- Maintain and update the Foundation’s website, ensuring content is current,accurate, and aligned with campaigns and priorities
- Monitor and respond to website inquiries and social media messages/comments ina timelyand professional manner
- Track and analyze performance across digital channels, including email, social media, and website analytics, and recommend improvements
- Ensure all digital content is aligned with brand standards, tone, and messaging
Content Development & Storytelling
- Coordinate and develop content for marketing and fundraising initiatives, including:
- Campaign messaging
- Donor impact stories
- Program updates
- Write and edit a variety of communications materials, including:
- Website content
- Email content
- Social media posts
- Donor and stewardship communications (e.g., thank you letters, impact updates)
- Collaborate with internal stakeholders to gather stories, testimonials, and content inputs that highlight the impact of donor support
- Coordinate the planning and execution of photo and video shoots, working with external partners and internal teams
- Maintain and organize a content library of stories, photos, videos, and campaign materials
Communications & Publications
- Coordinate and support the development of key Foundation publications, including the annual report and other donor-facing materials
- Provide writing, editing, and coordination support for stewardship communications, including donor acknowledgements and tax receipt messaging
- Assistin the development and execution of integrated communications plans for campaigns and initiatives
- Ensure all communications materials areaccurate, consistent, and aligned with Foundation messaging
- Support internal communications and coordination to ensure alignment across teams
Design & Creative Coordination
- Provide design and production support for marketing materials, including digital and print assets
- Coordinate with external designers, printers, and creative partners on the development of marketing materials and campaigns
- Support the development of creative briefs and project timelines for campaigns and communications projects
- Ensure all materials adhere to the Foundation’s brand guidelines and visual identity
Administrative Duties
- Maintain organized records of marketing materials, content assets, and project files
- Coordinate timelines, deliverables, and approvals across marketing and communications projects
- Assistwith budget tracking and invoicing related to marketing and creative services
- Support vendor coordination, including agencies, designers, and production partners
- Assistwith proofreading and quality assurance for all communications materials
- Provide general administrative and coordination support to the Marketing, Communications & Events team asrequired
Qualifications:
Education:
- Post‑secondary diploma or degree in Marketing, Communications, Public Relations, Digital Media, Graphic Design, Business, or a related field.
- An equivalent combination of education and relevant experience will be considered.
- Ongoing professional development in marketing, digital communications, graphic design, fundraising, or related disciplines is considered an asset.
Experience:
- Mininum 2 to 3 years of experience in marketing, communications, digital marketing, or a related field.
- Demonstrated experience creating and managing content across multiple channels, including social media, websites, email, and print materials.
- Experience coordinating marketing campaigns and projects from concept to execution while managing multiple priorities and deadlines.
- Experience creating graphic design assets for digital and print applications and experience with graphic design platforms such as Canva and Adobe Creative Suite is an asset.
- Proficiency with digital marketing tools, content management systems, email marketing platforms, and social media management tools.
- Experience managing and updating website content using content management systems.
- Experience planning, implementing, and optimizing paid digital advertising campaigns using Meta Ads Manager and Google Ads.
- Experience tracking, analyzing, and reporting on marketing performance using analytics and reporting tools.
- Experience in the non‑profit, healthcare, fundraising, or charitable sector is considered an asset.
- Strong writing, editing, and proofreading skills with the ability to adapt messaging for different audiences.
Competencies:
- Exceptional written and verbal communication skills with a talent for storytelling and creating compelling content.
- Strong graphic design and visual communication skills, with a keen eye for branding, layout, and attention to detail.
- Highly organized with the ability to manage multiple projects, deadlines, and competing priorities.
- Creative, innovative, and proactive in identifying opportunities to increase awareness, engagement, and support.
- Strong analytical skills with the ability to interpret campaign data and use insights to inform decision-making.
- Ability to work collaboratively with colleagues, donors, volunteers, hospital staff, physicians, vendors, and community partners.
- Self‑motivated and adaptable, with the ability to work independently and as part of a team.
- Demonstrates professionalism, discretion, sound judgment, and a commitment to maintaining confidentiality.
- Passion for the mission of OSMH Foundation and a commitment to supporting high‑quality, compassionate care for the communities we serve.
- Commitment to fostering a positive, collaborative, and respectful workplace culture.
PATIENT SAFETY: ALL STAFF
Participates in and complies with hospital safety and infection control programs.
- Reports unsafe conditions.
- Wears appropriate Personal Protective Equipment (PPE) as required
- Assists in the reporting and investigation of incidents.
- Reviews related policies and procedures on a regular basis.
- Maintains patient and Hospital confidentiality.
- Responds appropriately to codes.
- Participates in quality activities, as required.
CORPORATE VALUES:
Encourage and maintain positive employee/employer relationships within the Hospital environment in accordance with the Hospital’s Vision, Mission and Values: Teamwork, Trust, Accountability, Integrity & Humility.
CONTACTS:
Internal: Interacts with hospital staff via face to face, telephone and email.
External: Interacts with key stakeholders via face to face, telephone and email as required.
PHYSICAL DEMANDS:
Please contact HR for applicable chart insertion.
Note: N= Never, S = Seldom (1-5%/not daily); O=Occasional (6-32%); F = Frequent (33-65%); M= Major (66-100%)
WORKING CONDITIONS:
Professional office environment.
RATE OF PAY:
$52,000 - $78,000 annually