Marketing Coordinator

Refrigerative Supply Limited; Burnaby; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Annual Bonus Program

Vacation entitlement: 3–6 weeks

Wellness Account

Pension plan

Employee Assistance Program

Professional growth allowance: $3,500

Job summary

Refrigerative Supply Limited, based in Burnaby, seeks a Marketing Coordinator to support strategic marketing programs, campaigns, customer engagement, and reporting across the business. The role connects strategy to execution, partnering with the Marketing Manager and cross-functional teams.

The ideal candidate brings strong organizational skills, business curiosity, and a passion for using data to drive marketing performance.

Qualifications

• Experience in a marketing, coordination, or analytical role.
• Proficiency with project management platforms (Asana / Monday.com / Smartsheet).
• Advanced Excel and reporting skills.
• Strong written and verbal communication skills.

Responsibilities

• Create reports to measure marketing promotions effectiveness.
• Manage monthly marketing reporting for refrigeration and other channels.
• Coordinate and report on campaigns, including RSL Rewards.
• Coordinate campaigns across email, website, social media and branch comms.
• Plan and execute email campaigns and social calendars; ensure CASL compliance.

Skills

Marketing coordination

Analytics

Asana

Monday.com

Smartsheet

Excel

Tools

D&B

Construct Connect

BI tools

Excel

SharePoint

Job description

RSL’S story:

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs’ and Alison Hamilton’s parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, twenty-three Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company’s mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision

To be the environment that inspires excellence and trust within our community.

RSL Values

Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work

At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for six consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

We are seeking a proactive and analytical Marketing Coordinator to support the strategic execution of marketing programs, campaigns, customer engagement initiatives, and reporting across the business. This role acts as a key connector between strategy and execution, working closely with the Marketing Manager, Marketing Administrators, and cross-functional teams.

The successful candidate brings strong organizational skills, business curiosity, and a passion for using data to drive marketing performance.

Duties and Responsibilities

Reporting & Analytics

• Create reports to measure the effectiveness of marketing promotions
• Manage monthly reporting for Refrigeration and other assigned business channels
• Track and report on campaigns, including programs such as RSL Rewards
• Create market reports and white space analysis using tools such as Dun & Bradstreet (D&B), Construct Connect, and other business intelligence platforms
• Assist with dashboard maintenance and KPI reporting

Campaign & Program Coordination

• Coordinate marketing campaigns across email, website, social media, and branch communications
• Support execution of vendor co-op and partnership campaigns
• Coordinate execution of RSL Rewards program activities, including communications and reporting
• Track campaign performance and provide recommendations for optimization

Email & Social Media Marketing

• Plan and coordinate email marketing campaigns, including content calendars, list segmentation, and deployment schedules
• Plan and coordinate social media calendars across channels (LinkedIn, Facebook, Instagram, etc.)
• Track performance metrics and provide recommendations for optimization
• Ensure all email and social communications meet brand standards and CASL compliance requirements

Customer Insights & Voice of Customer

• Support customer feedback initiatives, including Customer Pulse surveys, NPS, and roundtables
• Compile and analyze customer insight data
• Provide recommendations to the Marketing Manager based on customer feedback trends

Sales Support & Enablement

• Coordinate development and distribution of sales enablement materials and toolkits
• Support creation and maintenance of branch-ready marketing resources
• Assist with deployment and tracking of sales support initiatives

Content & Digital Asset Management

• Organize and maintain digital assets, content libraries, and brand resources
• Ensure brand consistency across marketing materials and channels
• Support content development and review processes

Project Management & Coordination

• Manage assigned projects and campaign timelines within Asana
• Coordinate intake, prioritization, and execution of marketing requests
• Monitor task completion across the team and elevate issues that may impact deadlines
• Support documentation, SOPs, and process improvement initiatives

Team Leadership & Coverage

• Provide guidance and direction to Marketing Administrators on assigned projects
• Act as a key point of contact for branch and vendor marketing requests
• Provide backup support for the Marketing Manager and other team members as required

Additional Responsibilities

• Take on additional marketing initiatives as required to support team objectives

Work Environment & Expectations

The Marketing team manages multiple concurrent projects with many moving parts. Success in this role requires:

• Strong judgment and the ability to work independently with minimal supervision
• Excellent time management and prioritization skills
• Strong analytical and problem-solving skills
• A proactive, solution-oriented mindset
• Ownership and accountability for assigned projects

Skills and Qualifications

• Previous experience in a marketing, coordination, or analytical role
• Experience with project management platforms such as Asana, Monday.com, or Smartsheet
• Advanced proficiency in Microsoft Excel and reporting tools
• Experience with business intelligence tools such as D&B, Construct Connect, or similar data platforms is an asset
• Strong working knowledge of Microsoft Office Suite and SharePoint
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• Ability to balance strategic thinking with hands‑on execution

What we offer:

It’s not all about work. That’s why we support and recognize our team members with a range of benefits:

• RSL is an entrepreneurial company – we don’t micromanage.
• Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
• Annual Bonus Program
• Vacation entitlement starting at three (3) weeks annually, with incremental increases based on years of service, up to a maximum of six (6) weeks.
• 3 personal obligation days.
• Wellness Account.
• Stay healthy with our rich benefits package.
• Protect your future with our Pension plan.
• Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace.