Marketing and Communications Manager (Permanent Full-Time, Hybrid)

Ratanak International; Burnaby; Hybrid; CAD 62,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits package

RRSP match

Professional development allowance

Job summary

RatanakInternational in Burnaby, BC, Canada, seeks a Marketing & Communications Manager who blends strategy and creativity to safeguard the brand, tell compelling stories, and inspire action. You will lead a team, collaborate with our Cambodia Field Office, and coordinate contractors to ensure all content reflects our mission with dignity.

You bring 3–5 years in marketing/communications, 2–3 years in non-profit, and a credential in Marketing/Communications; strong writing, editing, social media,

Qualifications

• 3–5 years in a marketing/communications role.
• 2–3 years experience in a non-profit setting.
• Post-secondary credential in Marketing, Communications, Journalism, Public Relations, or similar.
• Exceptional writing and editing skills; strong tone, sensitivity, and accuracy.

Responsibilities

• Execute the annual Marketing & Communications Plan and keep projects on schedule.
• Stay connected to Cambodia updates to fuel timely content.
• Track and analyze campaign performance to guide data-informed adjustments.
• Oversee content creation: mentor staff, write/edit content for materials, social media, newsletters, and more.
• Ensure all communications are accurate, inspiring, sensitive, and secure.
• Manage social media and keep the website up to date and engaging.

Skills

Marketing experience

Non-profit experience

Writing & editing

Cross-cultural experience

Photo/video skills

Content management

Digital marketing tools

Education

Post-secondary credential in Marketing/Communications/Journalism/Public Relations

Tools

Mailchimp

Canva

Adobe Creative Suite

WordPress

Google Analytics & Ads

Job description

Each year in Cambodia, thousands are trafficked and exploited. We are working with Cambodians to restore those robbed of freedom and protect the vulnerable. Would you consider joining us in this freedom movement?

RatanakInternational is a Christian organization that works exclusively in Cambodia toassistsurvivors of human trafficking and exploitation on their road to freedom and restoration. We see a Cambodia where every individual can live in dignity, achieve their full potential, and experience the love and hope of Jesus Christ.

We are seeking a Marketing & Communications Manager who is equal parts strategic and creative - someone who understands that good communication does more than inform; it inspires compassion, builds trust, and moves people toward meaningful action.

If you're a collaborative leader and detail-oriented communicator with a heart for justice and excellence, we'd love to hear from you!

About the Role

Reporting to the Development & Communications Director, the Marketing & Communications Manager leads the execution of Ratanak's marketing and communications strategy. You will safeguard the organization's brand and message, produce compelling content, and help share stories that honour the dignity of the people we serve.

This role blends creativity, strategy, and leadership - managing a Digital Marketing Coordinator, collaborating with our Cambodia Field Office, and working closely with contractors to ensure every piece of communication reflects our mission, values, and standards.

• Execute the annual Marketing & Communications Plan and keep projects on schedule.


• Stay connected to stories and updates from Cambodia to fuel meaningful, timely content.


• Track and analyze campaign performance to guide data-informed adjustments.


• Oversee Content Creation
  
  
  
  • Supervise and mentor the Digital Marketing Coordinator.
  
  
  • Write, edit, and/or manage content for marketing materials, newsletters, event promotions, donor communications, social media, video, podcasts, prayer bulletins, and more.
  
  
  • Ensure all communications are accurate, inspiring, sensitive, and secure.
  
  
  • Manage social media and keep our website up to date and engaging.
  
  
  • Support advertising campaigns across digital platforms.
  
  
  
  


• Protect and Strengthen the Ratanak Brand
  
  
  
  • Uphold and safeguard Ratanak's mission, values, key messages, and brand identity.
  
  
  • Ensure ethical storytelling, especially when communicating about vulnerable individuals.
  
  
  • Maintain consistency and clarity in all communications.
  
  
  
  


• Support Strategic Planning
  
  
  
  • Collaborate in developing the annual communications strategy.
  
  
  • Help refine Ratanak's brand voice and messaging.
  
  
  
  


• Manage External Contractors
  
  
  
  • Liaise with marketing agencies, videographers, designers, and developers.
  
  
  • Provide clear briefs, review drafts, and ensure deadlines are met.
  
  
  
  

What You Bring:

• 3-5 years in a marketing/communications role.


• 2-3 years experience in a non-profit setting.


• A post-secondary credential in Marketing, Communications, Journalism, Public Relations, or similar.


• Exceptional writing and editing skills; strong judgment around tone, sensitivity, and accuracy.


• Tech-savvy and proficiency with social media management, Mailchimp, Canva, Adobe Creative Suite, Microsoft Office, WordPress, Google Analytics & Ads


• Strong project management skills—you can juggle multiple priorities while keeping quality high.


• Ability to navigate sensitive content with discretion and integrity.


• A heart for people, a commitment to ethical storytelling, and comfort working in a faith-based organization.


• Experience leading or mentoring others would be an asset.


• Cross-cultural experience and photo/video skills are assets.

Why Ratanak?

• A meaningful opportunity where your creativity can amplify stories of courage, hope and freedom to inspire action and change.


• A collaborative and purpose-driven team environment.


• Gross annual salary of $62,450 - $72,328 (depending on education and experience).


• Comprehensive group benefits package and RRSP match.


• Professional development allowance and learning opportunities.


• Full-time, hybrid position (2 days in-office, 3 days remote per 40-hour week) commencing January 20th, 2026.


• Based in Burnaby, BC, with occasional international travel opportunities.