Marketing and Communications Coordinator

UBC Properties Trust; Vancouver; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Extended health benefits

Wellness spending account

RRSP contribution

Performance-based bonus

Pet-friendly office

Vacation & sick leave

Job summary

UBC Properties Trust is seeking a Marketing and Communications Coordinator to drive awareness, visitation, and business success across residential and commercial communities. You will work with cross-functional teams to ensure professional, on-brand communications and impactful campaigns.

The role focuses on social media management, content creation, event coordination, and analytics, with collaboration across leasing, development, and property management teams.

Qualifications

• 4+ years of marketing, communications, public relations, or digital marketing experience.

Responsibilities

• Create and schedule content across platforms.
• Monitor engagement and respond to inquiries in collaboration with relevant teams.
• Coordinate and execute paid social and digital campaigns.
• Create assets for social, digital, print, and event use, in line with brand guidelines.
• Coordinate photography, videography, and content capture for events and activations.
• Edit and update website content in WordPress.
• Track performance metrics and prepare monthly reports and analytics.
• Maintain relationships with tenant contacts and support community activations.
• Coordinate planning and delivery of community events, including vendors, logistics, signage, and event communications.
• Support on-site event execution when required.
• Assist with sponsorship and partnership activations.
• Provide project management for communications, campaign, and event initiatives, including timelines, deliverables, and stakeholder follow-up. Track budgets and flag variances to the Communications Manager.

Skills

Marketing strategy

Content creation

Editing

Project management

Customer relations

Event coordination

Communication planning

Tools

Canva

Adobe Creative Suite

Google Analytics

Asana

WordPress

Microsoft Office

Job description

The Company

UBC Properties Trust (UBCPT) was established in 1988 to create and care for world-class spaces where people can live, learn, and grow.

The Opportunity

The Marketing and Communications Coordinator is a key member of the team, reporting to the Communications Manager. This role combines the day-to-day communications and digital marketing responsibilities that help drive awareness, visitation, and business success across UBCPT's residential and commercial communities. Working closely with the Property Management and Development teams this position ensures consistent, professional, and impactful communications across all UBCPT audiences.

What Success Looks Like

• UBCPT's social media channels are active, consistent, and on brand, with steady growth.
• Communications calendars run smoothly, with accurate content delivered on time and through the right approvals.
• Commercial tenants see UBCPT as a trusted marketing partner, and more of them take part in campaigns and programs.
• Community and tenant events are delivered on time and on budget and bring people into UBCPT's retail and commercial districts.
• Monthly reports give leadership clear, accurate insights that shape future marketing decisions.

Key Responsibilities

Social Media and Digital Channels

• Create and schedule content across platforms.
• Monitor engagement and respond to inquiries in collaboration with relevant teams.
• Coordinate and execute paid social and digital campaigns.
• Create assets for social, digital, print, and event use, in line with brand guidelines.
• Coordinate photography, videography, and content capture for events and activations.
• Edit and update website content in WordPress.
• Track performance metrics and prepare monthly reports and analytics.

Event Marketing and Community Activation

• Maintain relationships with tenant contacts and support community activations.
• Coordinate planning and delivery of community events, including vendors, logistics, signage, and event communications.
• Support on-site event execution when required.
• Assist with sponsorship and partnership activations.
• Provide project management for communications, campaign, and event initiatives, including timelines, deliverables, and stakeholder follow-up. Track budgets and flag variances to the Communications Manager.

Communications and Content

• Coordinate execution of internal and external communications initiatives.
• Support management of editorial calendars and content schedules, and coordinate approvals and publication.
• Support development and implementation of communications plans.
• Draft, proofread, and distribute communications materials.
• Assist with media monitoring and community engagement, and flag issues to the Communications Manager.
• Maintain content libraries, photography databases, and communication templates.
• Research and compile market, competitor, and audience information to support communications planning, content development, and briefing materials.

Leasing Support and Administration

• Provide administrative support to the leasing team, including marketing collateral and availability updates.
• Support preparation of presentations and briefing materials.

Competencies And Qualifications

• 4+ years of marketing, communications, public relations, or digital marketing experience.
• Proficiency with social scheduling tools, Canva or Adobe Creative Suite, Google Analytics, Asana, WordPress, and Microsoft Office.
• Experience supporting paid social campaigns (Meta).
• Exceptional writing and editing skills.
• Strong social media and content creation experience.
• Experience coordinating events or community engagement initiatives.
• Strong project management and organizational skills.
• Highly customer-focused with excellent relationship-building abilities.
• Experience working with commercial businesses, retail marketing, hospitality, placemaking, community development, or real estate is an asset.
• Submit a portfolio with 3-5 relevant work samples showcasing your marketing and communication experience.

Compensation And Benefits Package

At UBC Properties Trust, our benefits exemplify our values and focus on health, family, learning, hard work, and tenure. Some benefits we have to offer (among others we have):

• Full Extended Benefits (health, dental, and vision)
• A health and wellness spending account
• RRSP Contribution
• Annual performance-based bonus and retention compensation
• Pet-friendly office
• Minimum 3 weeks paid vacation (increases with tenure) and 10 paid sick days