Maple Ridge ICM - Team Lead (Mon-Fri Days)

RainCity Housing; Vancouver; On-site; CAD 87,000; Full time

Job summary

An established industry player is seeking a Team Lead for their Housing First ICM program in Vancouver. This role is pivotal in overseeing clinical operations and leading a dedicated team committed to supporting individuals with mental health and substance use issues. The successful candidate will implement and evaluate programs that align with the organization's mission of providing a home for everyone. With a focus on community engagement and continuous improvement, this position offers the opportunity to make a significant impact in the lives of those experiencing homelessness. Join a forward-thinking organization that values diversity and inclusion in the workplace.

Benefits

5 days of paid leave for Indigenous Employees

8 weeks of paid leave for gender-affirming care

Employee and Family Assistance Program

Employer-paid benefits for regular employees

$1,000/year coverage for Massage

$500 per paramedical service

Vision Care

Dental Care

Prescription Drugs

Long Term Disability

Qualifications

• 7+ years of experience in mental health and substance use services.
• Active registration with a regulatory college under the Health Professions Act.

Responsibilities

• Oversee daily operations of clinical services and lead a collaborative team.
• Develop and evaluate clinical programs in alignment with organizational principles.

Skills

Program planning and management

Effective communication

Organizational problem-solving

Building community relationships

Education

Bachelor’s degree in healthcare

Job description

Job Description

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A home for every person

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction, and supports for community members who access our services. To learn more, check out our innovations page. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits:

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender-affirming care for medical procedures for transgender and gender-diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Employer-paid benefits for regular Part-time and Full-time employees:
• Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service (Physiotherapy, Naturopath, Acupuncture, Chiropractor, and more)
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary), Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

Position Summary

The Housing First ICM Team Leader oversees the daily operations and development of clinical operations, leading an inclusive, collaborative, learning-oriented transdisciplinary team that is collectively committed to the program model, values, and the best possible service for the client. Reporting to the Director, Clinical Services (DCS), the ICM Team Leader develops, implements, monitors, and evaluates the clinical program, in alignment with RainCity principles, policies, and practices. They participate in hiring, dismissal, discipline, development, and performance evaluations of ICM staff.

The Housing First ICM Team Leader plays a lead role in program implementation, informed by RainCity principles, policies, and the program framework; and is responsible for continuous improvement. They promote the interests of the client population and the program in the community and ensure appropriate integration with other systems of care. The role also includes providing direct counseling services to clients.

The ICM Team Leader is part of the RainCity management team and works closely with staff, Program Managers, Building/Facility Operations, HR Business Partners, and Administrative staff.

Competition#: job2024.426

Apply By: Midnight, May 16, 2025

Position Title: Team Lead

Program: Maple Ridge ICM

Position Type: Full-time, 1.0 FTE, 80 hours/week

Employee Group: Exclude

Salary: $86,985.60 annually ($41.82 hourly)

Term: Permanent

Start Date: ASAP

Schedule: Monday – Friday, 8:30 am – 4:30 pm, with participation in after-hours on-call rotation. Schedule flexible to meet program needs.

Program Summary

Maple Ridge ICM supports people with serious mental illness and substance use issues through a 'housing first' scattered-site approach, offering immediate rent supplements and emphasizing self-determination and choice.

Qualifications

• Bachelor’s degree in healthcare, health services administration, or related field
• At least 7 years of experience delivering services to individuals with mental health, substance use, and physical health issues; including 2 years of supervising or managing programs, budgeting, policy development, and labor relations
• Active registration with a regulatory college under the Health Professions Act (HPA)
• Current First Aid and CPR certification
• Clear Vulnerable Sector Criminal Reference Check
• Valid Class 5 driver’s license and acceptable driving record

Advanced Knowledge In

• Practices for populations with complex needs, mental health, substance abuse, and homelessness
• Mental health diagnoses, medications, treatments, and recovery models
• Physical health issues like HIV and Hepatitis C
• Housing continuum and program models for special needs
• Oppression and marginalization, especially regarding Indigenous peoples and those with mental health/substance issues
• B.C. healthcare and social services system

Skills, Abilities & Knowledge

• Program planning and management
• Understanding and applying policies and laws
• Effective communication and report writing
• Consultation and organizational problem-solving
• Judgment within policy guidelines
• Diplomacy in personnel issues
• Building community relationships
• Knowledge of recovery and harm reduction models
• Understanding of Indigenous community resources

#indcamp

Please submit a cover letter and resume explaining your suitability. Only shortlisted candidates will be contacted. We value diversity and encourage applicants from Indigenous, Black, People of Colour, and 2SLGBTQ+ communities.

We are committed to a safer, inclusive workplace and support accommodations for applicants with disabilities. For assistance, contact [e-mail] or [e-mail].