Manufacturing Quality Assurance Manager

Prysmian; Eastern Ontario; On-site; CAD 87,000 - 117,000; Full time

Benefits offered by this job

Group insurance

Virtual Healthcare

Life/AD&D

Disability coverage

Retirement plan with employer match 8%

Employee Assistance Program

Job summary

Prysmian, the world leader in cable systems, seeks a Quality Manager for its Prescott, Ontario facility. You will develop and maintain quality assurance programs, drive lean initiatives, and collaborate with manufacturing, engineering, and customer teams to meet product quality, cost, and service targets.

You must have at least 3 years of quality engineering in manufacturing, ISO/HSE knowledge, and strong problem-solving skills.

Qualifications

• Minimum of three (3) years of quality engineering experience in manufacturing.
• Leadership experience in a team-based manufacturing environment.
• Strong knowledge of ISO 9001 quality systems and ISO 45001/14001 HSE requirements.
• Experience with Six Sigma and Lean Manufacturing is preferred.
• Proficiency with MS Office, Project, Visio, and Minitab.
• Experience with SAP is a plus.

Responsibilities

• Establish and maintain quality assurance and scrap control programs across manufacturing.
• Lead root-cause analysis and continuous improvement initiatives.
• Maintain ISO compliance and interface with customers and third-party inspectors.
• Ensure conformance to safety standards and update procedures as needed.
• Maintain data reports to aid production control and meet customer specifications.
• Manage internal audits and the customer claims process.
• Oversee calibration of equipment and review design specifications for compliance.
• Investigate returned materials due to quality complaints and implement corrective actions.

Skills

Quality leadership

Team-based leadership

Problem solving

Lean & Six Sigma

ISO knowledge

Analytical skills

Communication

Tools

Microsoft Office

Microsoft Project

Visio

Minitab

SAP

Job description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian!

Work Location: Prescott, ON

Work Schedule: Weekday, day shift

Compensation

Prysmian is committed to offering a competitive total rewards package to attract, retain, and motivate our talent. This includes a competitive base salary aligned with the relevant market and results‑based variable compensation that rewards performance.

Our salary range for this role is $87,000 - $117,000, reflecting the anticipated base salary for a fully qualified candidate at the time of posting. Actual pay will be determined based on skills, experience, internal equity, and market conditions.

• Flexible group insurance plan for Extended Health, Prescription Drugs and Dental
• Access to Virtual Healthcare for you and your immediate family
• Life, AD&D, Short Term & Long-Term Disability coverage
• Retirement savings program (defined contribution) with employer contribution and match up to 8%.
• Employee and Family Assistance Program

Team Overview and Job Responsibilities

This position reports to the Canada Regional Quality Manager. The Prescott, ON, Canada facility produces low voltage, and medium voltage power cables. The Quality Manager will be responsible for the continued development and integration of quality culture into our comprehensive manufacturing lean initiative. In this position, the Quality Manager will work closely with other members of the manufacturing operations team, engineering, and other support leaders to assure the effective implementation of quality culture which will enable Prysmian to better meet our customer’s product quality, cost, and service requirements, and contribute to manufacturing productivity targets/scrap reduction.

Our salary range for this role is $87,000 - $117,000, reflecting the anticipated base salary for a fully qualified candidate at the time of posting. Actual pay will be determined based on skills, experience, internal equity, and market conditions.

Principle Functional Responsibilities:

This position is responsible to establish, implement, direct, and maintain quality assurance and scrap control programs and procedures throughout the various stages of manufacturing to assure a finished product with the highest quality possible and while keeping material scrap at a minimum.

• Responsible to Lead problem solving efforts at the plant level, to be the main driver of positive change ensuring Continuous Improvement.
• Responsible for maintaining the plant's ISO initiative and direct contact with customers and UL/CSA representatives.
• Perform all duties conformance to the appropriate safety standards.
• Support and maintain all processes and procedures to ensure compliance with ISO 9001 QMS, also responsible to support the HSE department compliance with ISO 45001 and ISO 14001 Management Systems.
• Maintain database to provide analyzed data reports as necessary to aid in production control, as well as compliance with established product specifications for customers.
• Manage the internal audit process and the customer claims process.
• Oversee calibration systems for all equipment needing internal or external calibration services.
• Review and compare all published design specifications, customer, UL, and CSA specifications and maintenance of quality levels for internal and customer review.
• Conducts audits for all test equipment, and manufacturing equipment for conformance with corporate safety regulations. Interfaces customer and regulatory agency inspection representatives during scheduled and non-scheduled plant visits.
• Develops a thorough knowledge of the documentation associated with the various inspections and communicates to the plant.
• Investigates returned materials due to quality complaints as requested and ensures the necessary corrective action is initiated to prevent recurrence.
• Perform other reasonable assigned tasks by Direct Management and Customers.

Supervision Scope

Direct supervision of technical support and on a project-by-project basis. Direct supervision of the Prescott Electrical test, test technicians, Quality Assurance Laboratory and Laboratory Technicians.

Who are we looking for:

• A results-oriented individual who has demonstrated ability working in a high-performance manufacturing environment.
• Knowledge of process controls and product quality planning techniques such as Gauge R&R, SPC, VSM, and Control Plans.
• Team player, able to create and maintain positive work relations with the rest of the management team and the operations team on the manufacturing shopfloor.
• This position requires extensive presence on the shop floor, teamwork at all levels of the organization and daily decision making on material and processes.
• Must have experience developing SOP’s, work instructions and other supporting documents to address process and ISO requirements.
• Demonstrate proficiency in conducting risk management activities including Process Diagram, Cpk/Ppk studies and PMEA.
• Must be able to manage multiple, complex tasks and deal easily with pressure on a day in and day out basis.
• Must be able to motivate, communicate and drive continuous improvement initiatives. Critical thinker, with excellent analytical abilities.
• Excellent written and verbal communication skills, with solid planning, leadership, and administrative skills.
• High energy and demonstrates urgency and fast pace.
• Good understanding of business principles and practices; can effectively manage the manufacturing function with a bottom-line result.

Qualifications:

• Minimum of three (3) of quality engineering experience in a manufacturing environment
• Leadership experience in a team-based manufacturing environment.
• Strong database background, proficient user of Microsoft Office & Project, Visio, Minitab software systems.
• Experience with SAP usage is a plus.
• Strong manufacturing background: ability to understand and develop appropriate product specifications.
• Six Sigma and Lean Manufacturing Training Preferred.
• Experience with Continuous Improvement Projects preferred.
• ISO Quality and HSE management systems (ISO9001, 14001,45001) knowledge/qualification and auditing experience.
• ASQ Certification in Quality Engineering is a plus.
• Proven ability to work in a team setting and a strong manufacturing floor presence.
• Experience with wire and cable is a plus.

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

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