Quality Assurance Manager

Prysmian Group; Canada; On-site; CAD 100,000 - 140,000; Full time

Job summary

Prysmian Group in Prescott, Ontario, is seeking a Quality Manager to lead quality culture across manufacturing. You will collaborate with operations, engineering and support leaders to ensure product quality, cost and service targets are met, while reducing scrap and improving productivity.

The role requires ISO 9001 and HSE alignment, data-driven decision making, and strong communication. Candidates should have a BS in engineering and 3+ years quality engineering experience in manufacturing.

Qualifications

• BS degree in engineering.
• Minimum of three (3) years of quality engineering experience in a manufacturing environment.
• Leadership experience in a team-based environment.
• Strong database background; proficient with Minitab, SAP, MS Office & Project, Visio.
• ISO Quality and HSE management systems knowledge (ISO9001/14001/45001) and auditing experience preferred.
• ASQ Certification in Quality Engineering is a plus.
• Experience with wire and cable is a plus.
• Proven ability to work in a team setting and strong manufacturing floor presence.

Responsibilities

• Establish, implement, direct, and maintain QA and scrap control programs across manufacturing stages.
• Lead plant-level problem solving to drive continuous improvement.
• Maintain ISO initiatives and liaise with customers and UL/CSA representatives.
• Ensure conformance to safety standards.
• Support ISO and HSE management systems audits.
• Maintain databases to provide analyzed production reports and specifications.
• Oversee internal audits and customer claims processes.
• Oversee calibration of equipment and testing/ manufacturing equipment.
• Coordinate customer and regulatory inspections during plant visits.
• Investigate returned materials and ensure corrective actions to prevent recurrence.

Skills

Quality management

Problem solving

Data-driven decisions

SOP development

Communication

Leadership

ISO 9001

Six Sigma

Lean manufacturing

Education

BS in engineering

Tools

Minitab

SAP

Microsoft Office

Microsoft Project

Visio

Job description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for the telecommunication sector. We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian!

Team Overview and Job Responsibilities

This position reports to the Canada Regional Quality Manager. The Prescott, ON, Canada facility produces low voltage, and medium voltage power cables. The Quality Manager will be responsible for the continued development and integration of quality culture into our comprehensive manufacturing lean initiative. In this position, the Quality Manager will work closely with other members of the manufacturing operations team, engineering, and other support leaders to assure the effective implementation of quality culture which will enable Prysmian to better meet our customer’s product quality, cost, and service requirements, and contribute to manufacturing productivity targets/scrap reduction.

Principle Functional Responsibilities

• This position is responsible to establish, implement, direct, and maintain quality assurance and scrap control programs and procedures throughout the various stages of manufacturing to assure a finished product with the highest quality possible and while keeping material scrap at a minimum.
• Responsible to Lead problem solving efforts at the plant level, to be the main driver of positive change ensuring Continuous Improvement.
• Responsible for maintaining the plant's ISO initiative and direct contact with customers and UL/CSA representatives.
• Perform all duties conformance to the appropriate safety standards.
• Support and maintain all processes and procedures to ensure compliance with ISO 9001 QMS, also responsible to support the HSE department compliance with ISO 45001 and ISO 14001 Management Systems.
• Maintain database to provide analyzed data reports as necessary to aid in production control, as well as compliance with established product specifications for customers.
• Manage the internal audit process and the customer claims process.
• Oversee calibration systems for all equipment needing internal or external calibration services.
• Review and compare all published design specifications, customer, UL, and CSA specifications and maintenance of quality levels for internal and customer review.
• Conducts audits for all test equipment, and manufacturing equipment for conformance with corporate safety regulations.
• Interfaces customer and regulatory agency inspection representatives during scheduled and non-scheduled plant visits.
• Develops a thorough knowledge of the documentation associated with the various inspections and communicates to the plant.
• Investigates returned materials due to quality complaints as requested and ensures the necessary corrective action is initiated to prevent recurrence.
• Perform other reasonable assigned tasks by Direct Management and Customers.
• Supervision Scope Direct supervision of technical support and on a project-by-project basis.
• Direct supervision of the Prescott Electrical test, test technicians, Quality Assurance Laboratory and Laboratory Technicians.

Who are we looking for:

• A results-oriented individual who has demonstrated ability working in a high-performance manufacturing environment.
• Knowledge of process controls and product quality planning techniques such as Gauge R& R, SPC, VSM, and Control Plans.
• Data driven decision making.
• Team player, able to create and maintain positive work relations with the rest of the management team and the operations team on the manufacturing shopfloor.
• This position requires extensive presence on the shop floor, teamwork at all levels of the organization and daily decision making on material and processes.
• Must have experience developing SOP’s, work instructions and other supporting documents to address process and ISO requirements.
• Demonstrate proficiency in conducting risk management activities including Process Diagram, Cpk/Ppk studies and PMEA.
• Must be able to manage multiple, complex tasks and deal easily with pressure on a day in and day out basis.
• Must be able to motivate, communicate and drive continuous improvement initiatives.
• Critical thinker, with excellent analytical abilities.
• Excellent written and verbal communication skills, with solid planning, leadership, and administrative skills.
• High energy and demonstrates urgency and fast pace.
• Good understanding of business principles and practices; can effectively manage the manufacturing function with a bottom-line result.

Qualifications:

• BS degree in engineering.
• Minimum of three (3) of quality engineering experience in a manufacturing environment.
• Leadership experience in a team-based environment.
• Strong database background, proficient user of Microsoft Office & Project, Visio, Minitab software systems.
• Experience with SAP usage is a plus.
• Strong manufacturing background: ability to understand and develop appropriate product specifications.
• Six Sigma and Lean Manufacturing Training Preferred.
• Experience with Continuous Improvement Projects preferred.
• ISO Quality and HSE management systems (ISO9001, 14001,45001) knowledge/qualification and auditing experience preferred.
• ASQ Certification in Quality Engineering is a plus.
• Proven ability to work in a team setting and a strong manufacturing floor presence.
• Experience with wire and cable is a plus.

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions. Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.