Mandarin Medical Remote Interpreter

Kelly; Canada; Remote; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Paid training

Vacation and holiday pay

Flexible remote work environment

Job summary

Kelly is seeking Mandarin Medical Interpreters to support critical communication across Canada via OPI and VRI. The role involves real-time interpretation between Mandarin and English for healthcare, insurance, legal, and public service settings, with strict confidentiality and cultural sensitivity.

Candidates must be fluent in Mandarin and English, have a high school diploma, be 18+, and legally eligible to work in Canada.

Qualifications

• Fluent in Mandarin and English (speaking, reading, listening, and comprehension).
• High school diploma or equivalent.
• Minimum 18 years of age and Canadian work authorization.
• Strong listening and interpersonal skills; ability to stay calm under pressure.
• Comfortable using technology and web-based communication platforms.

Responsibilities

• Provide real-time interpretation between Mandarin and English speakers using OPI and VRI platforms.
• Facilitate communication across healthcare, insurance, legal, financial, emergency services, and public service settings.
• Maintain confidentiality, professionalism, and cultural sensitivity.
• Manage video interactions, conveying meaning, tone, and intent clearly.
• Participate in training, quality monitoring, and performance improvement initiatives.

Skills

Mandarin-English interpretation

Listening skills

Communication skills

Interpersonal skills

Emotional intelligence

Education

High school diploma or equivalent

Tools

OPI/VRI platforms

Video calls

Job description

Mandarin Medical Remote Interpreter (Remote in Canada)

At Kelly, meaningful work is impactful and rewarding. If you are compassionate, detail-oriented, and motivated to bridge language barriers, this opportunity is for you. We are hiring Mandarin Medical Interpreters for current openings to support critical communication needs across Canada via Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services.

As an interpreter supporting healthcare providers, emergency services, insurance organizations, financial institutions, legal services, and public service agencies, you may be assigned calls involving sensitive, emotional, or potentially distressing subject matters, such as medical emergencies, violence, or other critical situations.

Due to the nature of this role, some calls may require extended engagement or occur during periods of high call volume. Interpreters are expected to maintain professionalism, composure, accuracy, confidentiality, and cultural sensitivity at all times while adhering to company standards and ethical guidelines.

Why Join Kelly

• $23 per hour upon successful completion of training.
• Three weeks of structured, professional training.
• Vacation and holiday pay.
• Flexible remote work environment.

Key Responsibilities

• Provide real-time interpretation between Mandarin and English speakers using OPI (Over-the-Phone Interpretation) and VRI (Video Remote Interpretation) platforms.
• Facilitate communication in healthcare, insurance, legal, financial, emergency services, and public service settings.
• Maintain confidentiality, professionalism, and cultural sensitivity.
• Manage video interactions professionally, ensuring appropriate visual communication and etiquette. Accurately convey meaning, tone, and intent while maintaining communication flow between all parties.
• Participate in training, quality monitoring, and performance improvement initiatives.

Qualifications

• Fluent in Mandarin and English (speaking, reading, listening, and comprehension).
• High school diploma or equivalent.
• Minimum 18 years of age, reside in BC, AB, SK, MB, NB, NS, ON, PEI, or NL, and legally authorized to work in Canada.
• Strong listening, communication, and interpersonal skills.
• Emotional intelligence and the ability to remain calm under pressure.
• Comfortable using technology and web-based communication platforms.

Technical Requirements

• Dedicated personal device (desktop, laptop, or tablet).
• Functional webcam with appropriate lighting for video interpretation sessions.
• Reliable high-speed internet connection (speed test may be required).
• Professional noise-cancelling headset (required or willingness to purchase).
• Ability to work independently in a quiet, distraction-free workspace.

Next Steps

• Shortlisted candidates will be contacted for the selection process.
• Selected candidates will begin paid online training.

Make a Difference

Join Kelly as a Mandarin Medical Interpreter and help ensure every voice is heard by providing critical communication support when it matters most.